Area Manager, Amazon Now, Amazon Now

Q-Express Documents Transport; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A major logistics firm in Dubai is seeking an Area/Shift Manager to oversee team operations, ensuring safety and productivity standards. The ideal candidate will have experience in employee management and performance metrics, and must be flexible with working hours. This role offers the opportunity to work hands-on in a dynamic environment, collaborating with various teams to maintain operational efficiency.

Qualifications

• 1+ years of employee and performance management experience.
• Flexible schedule including weekends and holidays.
• Ability to lift heavy loads during shifts.

Responsibilities

• Maintain safety standards within the team.
• Monitor and maintain process efficiency.
• Collaborate with managers to standardize processes.

Skills

Employee and performance management

Performance metrics

Process improvement

Lean techniques

Education

Bachelor's degree or equivalent

Job description

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to keep your area of the business in pace with demand. In this hands‑on role you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key Responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to ensure quality and productivity are consistently high, meeting business objectives across all shifts
• Support and lead a team, handling administrative work while building and sustaining a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A Day in the Life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Being a key part of the operations team involves working with colleagues in other teams and external partners to keep us on track to meet customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Qualifications

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.