Area Manager, Fullfillment Centre Operations

Amazon Fulfillment MENA L.L.C; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading fulfillment center in the UAE is seeking an Area Manager to oversee teams responsible for various workflows. The role includes managing a team of 80 to 120 associates, ensuring smooth operations, and promoting safety standards. Candidates should have a Bachelor’s degree or equivalent and experience in process improvement. This position offers a chance to be part of a fast-paced environment focused on exceptional customer service and operational efficiency.

Qualifications

• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Experience in performance metrics, process improvement or lean techniques.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Manage one of the main teams in the fulfillment center.
• Ensure workflows run smoothly and customer expectations are met.
• Drive the training and integration of a team of approximately 80 to 120 associates.
• Promote Amazon’s Health and Safety standards.

Skills

Team management

Process improvement

Operational problem-solving

Education

Bachelor's degree or equivalent

Job description

Are you ready to champion exceptional customer service, Amazon style? Are you up for creating solutions and solving tomorrow’s problems today? Then we have an opportunity just for you!

We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today. In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer‑centric company. This is your chance to make history with us.

Responsibilities

• You’ll be the manager of one of the main teams in the fulfillment center (receive, stow, pick, pack or ship).
• You will ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
• You’ll drive the training and integration of a team of approximately 80 to 120 associates.
• You’ll safeguard your team’s safety by promoting Amazon’s Health and Safety standards.
• You’ll lead cross‑functional teams to solve operational problems.
• You’ll uphold Amazon’s high standards of process quality.
• You’ll maintain inventory accuracy.
• You’ll strive to improve and streamline processes.
• You’ll become a subject matter expert on larger fulfillment center processes and activities.
• You’ll actively share and promote best practices with your colleagues and network.

Qualifications

• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ year of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.