Guest Experience Captain — F&B Service & Upsell

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in Abu Dhabi is seeking candidates for a fulltime position in their Food & Beverage Division. The role involves providing courteous service, managing guest interactions, and ensuring high-quality standards. Ideal candidates will hold a diploma or degree in hospitality and have at least one year of experience in a 4-5 star hotel. The position offers competitive compensation, training opportunities, and health benefits, contributing to both professional growth and a positive work environment.

Benefits

Competitive salary

Training and development opportunities

Career advancement opportunities

Comprehensive health insurance

Employee recognition programs

Work-life balance policies

Provision of uniforms

Participation in social events

Transportation services

Employee wellness programs

Qualifications

• Fresher or 1 year experience in a 4-5 star hotel.
• Understanding of food and beverage items and upselling.
• Ability to handle guest inquiries courteously.

Responsibilities

• Provide courteous and professional service to guests.
• Assist in various food and beverage roles as needed.
• Monitor and report on supplies and guest complaints.
• Maintain cleanliness and organization in the work area.

Skills

Customer service

Attention to detail

Flexibility

Communication

Education

Diploma or degree in vocational hospitality

Job description

A luxury hospitality brand in Abu Dhabi is seeking candidates for a fulltime position in their Food & Beverage Division. The role involves providing courteous service, managing guest interactions, and ensuring high-quality standards. Ideal candidates will hold a diploma or degree in hospitality and have at least one year of experience in a 4-5 star hotel. The position offers competitive compensation, training opportunities, and health benefits, contributing to both professional growth and a positive work environment.