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Sales Associate
Job summary
A retail company in Dubai is seeking a Sales Associate to provide exceptional customer service and support sales efforts. Responsibilities include assisting customers, maintaining shop standards, handling cash transactions, and performing inventory management. Ideal candidates should have a High School Degree, fluency in English, and proficiency in MS Office. Experience in sports retail is a plus. This role offers exposure to a dynamic retail environment in a vibrant city.
Qualifications
- Must have a High School Degree.
- Fluency in English is required.
- Proficiency in MS Office is essential.
- Experience in sports goods retail is preferred.
Responsibilities
- Greet customers and assist them with their needs.
- Maintain cleanliness of the shop floor and shelves.
- Handle cash transactions accurately.
- Perform inventory and report any issues.
Skills
Education
Job Description - Sales Associate (SAL002368)
SAL002368
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
- Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
- Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
- Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
- Handle cash register and transactions with the customers in an effective and accurate manner as required
- Specific for Fashion: Take accurate measurements for any needed alteration, ass ign price according to set price list (when applicable) and coordinate needed alterations
- High School Degree
- Fluency in English
- Proficiency in MS office
- Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
- Specific for Sports Goods retail: Active participation in at least one sporting activity
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.