Counter Sales Associate

Azadea Group; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A well-known retail company in Ajman is seeking a Counter Sales Associate to provide exceptional service to customers. Responsibilities include greeting customers, processing orders, and handling cash transactions while maintaining high hygiene and presentation standards. Candidates should have a High School Degree and 0 - 1 year of customer service experience. Join a dynamic team committed to delivering quality service and ensuring customer satisfaction.

Qualifications

• 0 - 1 year of experience in customer service.

Responsibilities

• Greet and serve walk-in customers providing high level service.
• Process the orders received from Waiters and ensure presentation.
• Receive and handle cash payments following set policies.

Skills

Customer service skills

High level service delivery

Education

High School Degree

Job description

Counter Sales Associate

Job Description - Counter Sales Associate (COU000577)

Job Number:

COU000577

Description

• Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
• Take part in the opening and closing duties in compliance with the norms and internal procedures
• Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
• Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
• Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
• Ensure a clean environment by implementing hygiene practices such as "Clean as you go" policy and sanitation of the counter display
• Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
• Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
• Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
• Receive and handle cash payments including exchange and money transactions while following the set policies

Qualifications

• High School Degree
• 0 - 1 year of experience in customer service