Sales Associate

Azadea Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A retail company in Abu Dhabi is seeking a Sales Associate to ensure exceptional customer service while managing stock levels. Responsibilities include greeting customers, maintaining shop cleanliness, and accurately handling transactions. The ideal candidate must have a high school degree, fluency in English, and proficiency in MS Office, along with skills related to sports goods retail. This role offers an opportunity to work in a dynamic retail environment in a thriving city.

Qualifications

• High school degree is required.
• Fluency in English is mandatory.
• Proficiency in MS Office is necessary.
• Active participation in at least one sporting activity is preferred.

Responsibilities

• Greet and assist customers ensuring their needs are met.
• Keep shop shelves replenished and tidy.
• Provide exceptional customer service and perform up-selling.
• Ensure smooth receiving process of items and accurate stock keeping.
• Handle cash register and customer transactions accurately.

Skills

Fluency in English

Proficiency in MS Office

Collective Game skills

Project oriented

Athlete/ambassador qualities

Enthusiastic

Contributor

Empathic

Entrepreneurial and responsible

Education

High School Degree

Job description

Job Description - Sales Associate

Job Number: SAL001745

Responsibilities

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Arrange and replenish continuously the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
• Specific for Multimedia: Inform Department Manager of unavailable and non‑performing products
• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager's recommendations
• Specific for Multimedia: Up‑sell and cross‑sell products and services in order to reach hourly and daily sales targets
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
• Handle cash register and transactions with customers in an effective and accurate manner as required
• Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations

Qualifications

• High School Degree
• Fluency in English
• Proficiency in MS Office
• Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
• Specific for Sports Goods retail: Active participation in at least one sporting activity