Receptionist / Sales Specialist – Luxury Automotive Showroom (Dubai, Sheikh Zayed Road)

Restore Talent; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury automotive showroom in Dubai is seeking a polished Receptionist / Sales Specialist to provide exceptional customer experience. Responsibilities include welcoming visitors, providing product insights, and supporting the sales team. The ideal candidate has 1–3+ years of experience in customer service or luxury retail, showcasing strong communication skills and a professional presence. This role offers a chance to work in a dynamic environment with opportunities for professional development.

Benefits

Competitive salary package

Professional development opportunities

Dynamic work environment

Qualifications

• 1–3+ years of customer service, retail, front‑desk, or sales support experience.
• Strong interpersonal and communication skills with a polished, professional presence.
• Familiar with CRM systems and digital customer engagement tools.

Responsibilities

• Greet and welcome showroom visitors, ensuring a premium experience.
• Provide walk‑in customers with introductory information about vehicles.
• Manage incoming calls, inquiries, and appointment scheduling.

Skills

Customer service

Interpersonal communication

Multitasking

Tools

CRM systems

Job description

About the Role

A luxury automotive showroom on Sheikh Zayed Road is seeking a polished and customer‑focused Receptionist / Sales Specialist to welcome guests, provide initial product insights, and support the sales team. This role blends hospitality and sales preparation—ensuring every visitor receives an exceptional first impression before being handed over to a Sales Executive for the full consultation.

Candidates with strong customer‑facing experience—especially from luxury retail, beauty, fashion, hospitality, or lifestyle brands—are encouraged to apply.

Key Responsibilities

Customer Reception & Experience

• Greet and welcome all showroom visitors, ensuring a premium and engaging experience.
• Manage the reception area, customer check‑ins, and visitor flow.
• Understand customer needs and guide them to the appropriate Sales Executive.
• Deliver a warm, attentive, and service‑oriented environment aligned with luxury standards.

Product Knowledge & Initial Engagement

• Provide walk‑in customers with introductory information about the showroom’s vehicles, features, and technology.
• Assist customers with initial product walk‑throughs and feature explanations.
• Capture customer interests and prepare detailed handover notes for Sales Executives.

Showroom Operations Support

• Maintain the showroom’s presentation and ensure alignment with luxury brand expectations.
• Support daily operations, events, product displays, and customer experience activities.
• Coordinate with sales, marketing, and operations teams for seamless execution.

Administrative & Coordination Duties

• Manage incoming calls, inquiries, appointment scheduling, and general communication.
• Update customer records using CRM systems accurately and promptly.
• Prepare basic visitor reports and summaries to support showroom management.

Requirements

Qualifications & Experience

• 1–3+ years of customer service, retail, front‑desk, or sales support experience.
• Background in luxury retail, fashion, beauty, hospitality, or automotive sectors is highly preferred.
• Strong interpersonal and communication skills with a polished, professional presence.
• Ability to explain product features clearly and confidently.
• Proactive, organized, and comfortable multitasking in a busy showroom environment.
• Familiar with CRM systems and digital customer engagement tools.
• Fluent in English; additional languages are an advantage.

Key Attributes

• Warm, engaging, and naturally customer‑oriented.
• Highly presentable with strong attention to detail.
• Quick learner with enthusiasm for luxury products and technology.
• Calm and professional under pressure.
• Team player with a commitment to delivering outstanding guest experiences.

Benefits

What’s Offered

• Competitive salary package.
• Opportunity to work in a premium, fast‑growing sector.
• Professional development and career progression opportunities.
• Dynamic, customer‑focused work environment.