Counter Sales Associate

Azadea Group; Abu Dhabi Industrial City; On-site; AED 60,000 - 120,000; Full time

Job summary

A retail company in Abu Dhabi is seeking a Counter Sales Associate responsible for providing excellent customer service, handling cash transactions, and maintaining hygiene standards. The ideal candidate should have a High School Degree and 0-1 year of customer service experience. Key responsibilities include greeting customers, processing orders, and ensuring a clean environment. This position offers on-the-job training and development opportunities within a dynamic team.

Qualifications

• 0 - 1 year of experience in customer service.

Responsibilities

• Greet and serve walk-in customers providing high level service.
• Participate in opening and closing duties.
• Maintain records and report complaints to the Manager.
• Communicate operation details clearly to the team.
• Place orders for products in coordination with management.
• Implement hygiene practices for a clean environment.
• Process orders and ensure timely presentation to customers.
• Check daily orders and maintain hygiene and presentation.
• Handle take away orders according to standards.
• Receive and handle cash payments following set policies.

Skills

Customer service

High level of product knowledge

Education

High School Degree

Job description

Job Description - Counter Sales Associate (COU000537)

Job Number

COU000537

Description

• Greet and serve walk‑in customers providing high level service through product knowledge and based on the set procedures
• Take part in the opening and closing duties in compliance with the norms and internal procedures
• Maintain and report all records such as the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
• Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
• Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
• Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display
• Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
• Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
• Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
• Receive and handle cash payments including exchange and money transactions while following the set policies

Qualifications

• High School Degree
• 0 - 1 year of experience in customer service