Counter Sales Associate - Mass Recruitment

Azadea Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned retail company in the United Arab Emirates is seeking a Counter Sales Associate to provide high-quality service to walk-in customers. The role includes greeting customers, handling payments, and maintaining hygiene standards. Candidates should have a High School Degree and ideally possess up to a year of customer service experience, along with fluency in English. This position offers the opportunity to work in a fast-paced environment and develop customer interaction skills.

Qualifications

• Fluency in English is required.
• 0 - 1 year of experience in customer service is needed.

Responsibilities

• Greet and serve walk-in customers, providing excellent customer service.
• Participate in the opening and closing duties according to the set procedures.
• Report all records to the Manager regarding daily operations.

Skills

Customer service

Product knowledge

Cash handling

Analytical Thinking

Education

High School Degree

Job description

Job Description - Counter Sales Associate - Mass Recruitment (COU000165)

Counter Sales Associate - Mass Recruitment

Job Number: COU000165

Responsibilities

• Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
• Take part in the opening and closing duties in compliance with the norms and internal procedures
• Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
• Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
• Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
• Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display
• Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
• Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
• Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
• Receive and handle cash payments including exchange and money transactions while following the set policies

Qualifications

• High School Degree
• 0 - 1 year of experience in customer service
• Fluency in English - Analytical Thinking: level 1