Strategic Head of Operations — Gulf Region

NEXTCARE Claims Management LLC; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading claims management firm in Dubai is seeking a Head of Operations to drive strategic goals and ensure operational excellence across various departments. The role involves formulating and implementing strategies, managing resources, and leading a cohesive management team. The ideal candidate has a Bachelor's degree, at least 7 years of senior operational experience, and strong communication skills. The company values employee well-being, offering development programs and promoting work-life balance.

Benefits

Personal and professional development programs

Work-life balance initiatives

Health and wellness programs

Qualifications

• Minimum 7 years relevant experience in a senior role in the TPA/Assistance Operations.
• Strong business and operational acumen.
• Legally permitted to work in the country of operations.

Responsibilities

• Determine the long-term strategic goals of operations.
• Plan, direct, and manage operations across multiple departments.
• Provide strategic leadership to build operations and ensure ongoing improvements.

Skills

Operational excellence

Strategic leadership

Project Management

Fluency in MS Office

Excellent communication skills

Education

Bachelor's in a relevant discipline

Medical qualification (advantage)

Job description

A leading claims management firm in Dubai is seeking a Head of Operations to drive strategic goals and ensure operational excellence across various departments. The role involves formulating and implementing strategies, managing resources, and leading a cohesive management team. The ideal candidate has a Bachelor's degree, at least 7 years of senior operational experience, and strong communication skills. The company values employee well-being, offering development programs and promoting work-life balance.