Senior Sales Coordinator

Black & Grey HR Consultancy FZE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment consultancy is seeking a Senior Sales Coordinator in Dubai to lead a team in the luxury building materials sector. The ideal candidate will manage key accounts, prepare project quotations, and optimize workflows. With over 5 years of relevant experience, strong CRM knowledge, and excellent communication skills, you'll play a key role in delivering exceptional client service. Attractive salary and benefits included.

Benefits

Attractive Salary + Benefits

Qualifications

• 5+ years of experience in a sales coordination leadership role.
• Strong command over CRM and ERP platforms.
• High level of attention to detail and quality-driven mindset.

Responsibilities

• Act as the main liaison for key accounts.
• Lead the preparation and review of project quotations.
• Supervise and support a team of sales coordinators.
• Onboard and train new team members.
• Optimize coordination workflows.

Skills

Sales coordination leadership

CRM and ERP platforms

Excellent communication skills

Attention to detail

Tools

MS Office tools

Job description

Black & Grey HR is recruiting a Senior Sales Coordinator for our esteemed client in the luxury building materials sector, headquartered in Dubai. This role is ideal for a sales operations expert with leadership qualities who can manage a high-performing coordination team, streamline internal workflows, and ensure a seamless client experience in the premium sanitary ware, tiles, or interior design space.

We’re looking for a proactive individual with a sharp eye for detail, a solid understanding of design/construction materials, and the ability to handle complex client and project requirements with confidence.

Key Responsibilities:

• Act as the main liaison for key accounts, ensuring premium service and timely follow-ups throughout the sales cycle.
• Lead the preparation and review of project quotations, technical documents, and order processing with precision.
• Supervise and support a team of sales coordinators—delegating tasks, setting priorities, and monitoring day-to-day operations.
• Onboard and train new team members on product lines, CRM tools, and internal coordination protocols.
• Conduct regular performance evaluations and provide constructive feedback to foster growth within the team.
• Optimize coordination workflows and implement best practices to boost operational efficiency.
• Collaborate with cross-functional departments (sales, logistics, finance) to ensure smooth project execution.
• Prepare reports, dashboards, and sales activity summaries for management insight and planning.

Requirements:

• At least 5 years of experience in a sales coordination leadership role within the luxury building materials, sanitary ware, or tiles industry.
• Strong command over CRM and ERP platforms along with proficiency in MS Office tools.
• Excellent communication skills and the ability to manage internal and external stakeholders effectively.
• Demonstrated ability to multitask, meet tight deadlines, and resolve issues in a fast-paced environment.
• High level of attention to detail and quality-driven mindset.
• Background in architectural products or interior design materials is a strong advantage.
• Proven ability to lead and develop high-performing teams.
• Confident managing high-value clients and large-scale project documentation.

Benefits:

• Attractive Salary + Benefits