Sales Secretary cum Tele sales Executive

The Rufescent; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury members-only club hotel in the UAE seeks a Sales Support Specialist to make outbound calls, schedule appointments, and support the sales team. The ideal candidate has 1-2 years in tele sales, excellent communication skills, and the ability to multitask in a fast-paced environment. Preference for female candidates aligns with current team structure. This role is perfect for someone looking to thrive in a dynamic setting.

Qualifications

• 1–2 years of experience in tele sales and sales secretarial/admin roles.
• Excellent command of English; additional languages are a plus.
• Ability to handle pressure and work independently.

Responsibilities

• Make outbound calls to prospective clients.
• Schedule appointments and property viewings.
• Record and update all lead interactions in CRM.

Skills

Verbal communication

Persuasive selling skills

Attention to detail

Time management

Multitasking

CRM systems

Microsoft Office

Job description

Responsibilities

• Make outbound calls to prospective clients from company-generated lead lists
• Follow up on inquiries via phone, WhatsApp, and email to qualify and nurture leads
• Schedule appointments and property viewings for the Sales Manager and team
• Provide detailed information to clients on available services and offerings
• Maintain high call volumes and conversion ratios on a daily / weekly basis
• Record and update all lead interactions and outcomes in the CRM system
• Provide direct administrative and clerical support to the Sales Manager
• Prepare and manage sales documents, presentations, contracts, and proposals
• Track and organize leads, follow-ups, appointments, and sales pipelines
• Handle incoming calls, emails, and walk-in inquiries in a professional manner
• Maintain organized records, filing systems, and digital databases
• Coordinate with internal departments for smooth execution of sales operations

Qualifications

• Minimum 1–2 years of combined experience in tele sales and sales secretarial / admin roles
• Strong verbal communication and persuasive selling skills over the phone
• Excellent command of English (spoken and written); additional languages are a plus
• Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems
• High level of accuracy, attention to detail, and time management
• Presentable, professional, and confident personality
• Ability to handle pressure, multitask, and work independently in a fast-paced environment
• Female candidates preferred due to current team structure

About the company

The Rufescent is the first and the largest Members Only Club Hotel in the Middle East. With over 160,000 sqft of active lifestyle spaces, rooms, extensive F&B, Spa & Fitness with instagrammable stunning view of the Dubai Landscape, The Rufescent is geared up to be the lifestyle and business destination of New Dubai. Aptly located at the Head of JLT, The Rufescent is conceptualised by lifelong business club members, local businessmen, bankers and successful entrepreneurs focussed on game changing business creations, bridging gaps and focussing on life and business needs of the most discerning clients.