- Ensure that you fully understand the business strategy and positioning of the Minor Hotels brand and that you are able to effectively articulate this positioning in the marketplace.
- Maintain a personal up-to-date knowledge on all Minor Hotels product and service offerings and the products, services, rates, and new developments of key competitors and an awareness of general industry trends.
- Approach personal sales activities from a strategic perspective understanding the relative importance and priority of the current account base and directing personal sales efforts accordingly.
- Continually review the actual production of each account against the potential for that account and review suggestions for improvement with department leadership.
- Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
- Achieve personal financial and non-financial performance objectives working with department leadership to ensure these objectives are met.
- Take responsibility for your own professional development ensuring that you have the financial literacy, negotiation, and face-to-face selling skills needed to successfully do your job.
- Maintain accurate management status reporting on business results and Team Member action planning.
- Practice effective cost control and adhere to internal procedures for approval of expenditure.
- Actively participate in client familiarization trips, site inspections, sales trips, and roadshows as required to meet the sales targets of the hotel.
- Liaise effectively with all operational colleagues providing support and information to ensure accurate delivery of our promise.
- Drive opportunities to upsell and cross-sell Minor Hotels products.
- Maintain a full working knowledge of the IT support tools used in the world of sales today including sales-specific software, property PMS, and the Microsoft Office toolset.
- Ensure that all administration is processed quickly and efficiently.
- Keep Opera updated with activities on time.
- Prepare the monthly sales report in line with property requirements.
- Attend Owners meetings as required.
- Look at potential property buyout agreements.
- Focus on product launches and bespoke meetings and incentives.
Qualifications:
- At least 3-5 years sales experience in a 5-star hotel with 1 year plus at the manager level.
- Bachelor's degree in any related field.
- Good command of spoken and written English.
- Excellent computer skills (Microsoft Word, Excel, Outlook Express, Internet email).
- Positive attitude with excellent interpersonal skills and strong leadership.
Remote Work: No
Employment Type: Full-time