Sales Associate

Azadea Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Dubai is seeking a Sales Associate to enhance customer service and achieve sales targets. The ideal candidate will greet customers, handle transactions, manage stock, and ensure the shop's presentation meets the brand standards. A high school degree and fluency in English are mandatory. Familiarity with MS Office and participation in sports activities are preferred. This role requires an enthusiastic and responsible individual willing to contribute to team goals.

Qualifications

• Must have a high school degree.
• Fluency in English is essential.
• Proficiency in MS Office is required.
• Active participation in at least one sporting activity is preferred.

Responsibilities

• Greet customers and offer assistance to meet their needs.
• Maintain cleanliness and organization of the shop shelves.
• Perform up-selling and cross-selling to enhance customer experiences.
• Ensure efficient receiving and stock management.
• Handle cash register transactions effectively.

Skills

Customer service

Cash handling

Communication

Sales techniques

MS Office proficiency

Education

High School Degree

Job description

Job Description - Sales Associate (SAL002660)

Job Number:

Sales Associate (SAL002660)

Description

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
• Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
• Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
• Handle cash register and transactions with the customers in an effective and accurate manner as required
• Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations

Qualifications

• High School Degree
• Fluency in English
• Proficiency in MS office
• Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
• Specific for Sports Goods retail: Active participation in at least one sporting activity