QA Manager -Switch NXT Platform for Banking Project

Stryker Corporation; Dubai; On-site; AED 367,000 - 478,000; Full time

Job summary

A leading technology firm in Dubai is seeking a QA Manager to lead the quality assurance function for the SwitchNXT platform. The candidate will define QA strategy, manage a team, and ensure high-quality card processing performance. Strong experience in software QA/testing, along with leadership skills and knowledge of the payments domain, is essential for success in this role.

Qualifications

• 10-15+ years in software QA/testing roles.
• 4-6 years of leadership or management experience.
• Deep knowledge of card lifecycle and regulatory requirements.

Responsibilities

• Define and maintain the QA strategy for card switching.
• Lead and mentor a team of QA professionals.
• Ensure test coverage for card-switching operations.
• Oversee test automation framework development.

Skills

Automation frameworks

Test management tools

SQL

Java

Python

Job description

Overview

QA Manager - SwitchNxt platform for Banking Project

The QA Manager for the SwitchNXT / FIS Cards domain will lead the quality assurance function for card-switching, card processing, and related payments operations. This role is responsible for setting QA strategy, ensuring test coverage (functional, non-functional, scheme compliance), leading a team of manual & automation testers, coordinating with development, operations, scheme networks (Visa, Mastercard, NPCI etc.), and driving continuous improvements to enable high reliability, performance, security, and compliance of the card-switching platform.

Responsibilities

• Define and maintain the QA strategy for card switching, authorization, clearing, settlement, chargebacks, reconciliation etc.
• Establish policies, processes, best practices for QA in the context of payments / switch platforms.
• Plan QA activities tied to product release schedules, scheme certification cycles, regulatory compliance.
• Estimate efforts, resource needs, test environment requirements, and test data plans.
• Lead, mentor, and manage a team of QA Leads, Automation Engineers, Manual Testers.
• Recruit, train and retain QA talent; define growth paths.
• Allocate resource across projects, ensure that team capacity aligns with upcoming deliverables.
• Conduct performance reviews, set objectives and KPIs for the QA team.
• Oversee development and evolution of test automation frameworks. Ensure reusability, maintainability, robustness.
• Promote automation of regression, integration, API / message-protocol tests.
• Ensure full test coverage: end-to-end card / switch flows: authorization, issuer/acquirer, POS/ATM, eCommerce, clearing & settlement, chargebacks, reversals, reconciliation
• Ensure adherence to external scheme / network requirements (Visa, Mastercard, NPCI etc.).

Essential skills

Hands-on understanding of automation frameworks (APIs / message flows / simulator testing). Proficiency with tools for test management, CI/CD integration, debugging, logs, performance tools.

Strong working knowledge of databases (SQL), scripting / programming (e.g. Java, Python or similar), ability to review / guide test code, test data setup, understanding of system / network latency, message tracing

Desired skills

• rior exposure to SwitchNXT platform or other FIS switch products (e.g. IST, Connex, RPaaS)
• Experience handling large transaction volumes, distributed / real-time systems
• Familiarity with scheme certification cycles, external audits

Experience

10-15+ years in software QA / testing roles, with at least 4-6 years in leadership or management. Domain experience in payments / card switching / FIS / similar platforms is strongly preferred.

Deep knowledge of card lifecycle (authorization, settlement, clearing, chargebacks, reconciliation), switching (ISO 8583, ISO 20022 etc.), scheme rules (Visa, Mastercard, NPCI etc.), regulatory & compliance requirements (PCI, data protection, etc.).