Personal Banker

Mashreqbank PSC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading bank in the UAE is seeking a Sales Representative to sell personal banking products. Key responsibilities include achieving monthly sales targets and managing relationships with approved companies. The role requires confidence in sales and at least 2 years of experience in a sales environment. Candidates should possess basic knowledge of retail banking processes. Join a dynamic team in a rewarding and ethical sales environment.

Qualifications

• 2 years of sales experience is required.
• Basic knowledge of Retail Banking products and services.

Responsibilities

• Achieve monthly sales targets in the financial year.
• Prospect targeted segments through phone calls and visits.
• Present and sell all personal banking products & services.
• Manage relationships with a portfolio of approved companies.
• Conduct micro marketing activities including Kiosk activities.
• Ensure compliance with the Bank's policies and guidelines.

Skills

Sales confidence

Persistence

Verbal communication

Written communication

Education

Any discipline

Job description

Sell entire range of personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

KEY RESULT AREAS

• Achieve monthly sales targets in the financial year.
• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• Relationship manage (where required) a portfolio of approved companies by developing key contacts and relationships
• Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
• Handling objections with a view to getting the customer to buy or company to transfer payroll.
• Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
• Record all sales activities in Daily Sales Reports and update CRM/system for leads and contacts.
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
• Ensure the highest ethics, standards and integrity are followed and immediately elevate any suspected or actual breaches to Senior Management, Governance, as may be required.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Sales profile that requires confidence, persistence, personality and verbal & written skills
• Basic knowledge of products, service policies and processes of Retail Banking.
• Any discipline with 2 years sales experience