Luxury Resort Host: Wellness Concierge & Guest Experience

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand is seeking a Resort Host to create seamless and holistic guest experiences. Responsibilities include maintaining an attentive presence at the Reception Desk and conducting wellness-driven courtesy calls. The ideal candidate should have at least 2 years of experience in ultra-luxury hospitality, excellent communication skills, and proficiency in English, while additional language skills are beneficial. This full-time role offers opportunities for growth and development in a supportive environment.

Benefits

Comprehensive training programs

Growth and development support

Qualifications

• Minimum of 2 years of experience in an ultra-luxury hospitality environment.
• Proficient in English; Russian is a plus.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Create a seamless guest journey embodying brand values.
• Maintain an attentive presence at the Reception Desk.
• Conduct wellness-driven courtesy calls during guest stays.

Skills

Guest services skills

Professional presentation

Communication skills

Calm under pressure

Flexibility in working hours

Education

Hospitality diploma

Tools

Windows MS Office Suite

Opera PMS systems

Job description

A luxury hospitality brand is seeking a Resort Host to create seamless and holistic guest experiences. Responsibilities include maintaining an attentive presence at the Reception Desk and conducting wellness-driven courtesy calls. The ideal candidate should have at least 2 years of experience in ultra-luxury hospitality, excellent communication skills, and proficiency in English, while additional language skills are beneficial. This full-time role offers opportunities for growth and development in a supportive environment.