Logistics Officer

JD.COM; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global logistics firm in Dubai seeks a detail-oriented Logistics Specialist to manage customs documentation and compliance for import/export operations in the UAE. Ideal candidates should have a Bachelor's degree in logistics and proven experience in customs clearance. This role actively coordinates with various stakeholders to ensure seamless shipment processing, maintaining high levels of client satisfaction.

Qualifications

• Proven experience in logistics, customs clearance, and trade compliance in the UAE.
• Strong knowledge of UAE customs regulations, GCC trade laws, and HS code classification.
• Ability to work under pressure and manage multiple shipments simultaneously.

Responsibilities

• Prepare and submit customs documentation in compliance with UAE regulations.
• Handle import/export clearance coordinating with customs authorities.
• Monitor shipments from port to warehouse and allocate trucks.

Skills

Logistics experience

Customs clearance knowledge

Problem-solving skills

Coordination skills

Communication skills

Education

Bachelor’s degree in logistics or supply chain management

Tools

JDL and customs platforms

Job description

Overview

We are seeking a detail-oriented and proactive Logistics Specialist to manage customs documentation, clearance, and compliance for our import/export operations in the UAE and GCC region. This role will be pivotal in ensuring seamless shipment processing, regulatory adherence, and client satisfaction.

Key Responsibilities

• Prepare, verify, and submit accurate customs documentation (invoices, air waybills, packing lists, HS codes) in compliance with UAE customs regulations and international trade standards.
• Use JDL and other customs platforms to manage documentation and ensure adherence to UAE, GCC, and international trade laws, including bonded zones and exemptions.
• Handle import/export clearance for air, sea, and land shipments (FCL, LCL, break bulk, B2B, B2C), coordinating with customs authorities, free zones (e.g., JAFZA), and mainland UAE.
• Calculate and process customs duties/taxes accurately, ensuring timely payments and maintaining reconciled financial records.
• Prepare invoices for duties, taxes, and clearance fees; coordinate with finance to resolve disputes and ensure collections.
• Act as the main client contact for customs procedures, duty obligations, and shipment updates, liaising with officials, freight forwarders, and vendors.
• Monitor shipments from port to warehouse, manage GCC cross-border logistics, and coordinate truck allocation and tracking.

Qualifications & Skills

• Bachelor’s degree in logistics, supply chain management, or a related field.
• Proven experience in logistics, customs clearance, and trade compliance in the UAE.
• Strong knowledge of UAE customs regulations, GCC trade laws, and HS code classification.
• Proficiency in JDL and other customs/billing systems.
• Excellent communication, coordination, and problem-solving skills.
• Ability to work under pressure and manage multiple shipments simultaneously.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/

Our International Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

International Logistics

JD Logistics (also known as JINGDONG Logistics), publicly on the Hong Kong Stock Exchange, provides technology-driven supply chain and logistics solutions, with a market-leading infrastructure network across China. JD Logistics has also developed a robust global supply chain network with highly automated warehousing and reliable international transportation solutions. Currently, JD Logistics operates approximately 100 bonded, overseas, and direct mail warehouses across almost 1 million square meters. The company provides comprehensive logistics support to a diverse range of clients, including both international enterprises and Chinese brands expanding globally.