Assistant Quality Manager

KAYALI; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A global fragrance company in Dubai is seeking an Assistant Quality Manager to oversee quality assurance processes and ensure compliance with industry standards. The ideal candidate has a background in Chemistry or Quality Management, with over 5 years of experience in the luxury fragrance industry. You will work closely with internal teams and third-party contractors to maintain product quality and address any quality issues. This role offers a dynamic environment where quality meets passion.

Qualifications

• 5+ years of experience in quality or regulatory compliance in luxury fragrance and skincare.
• Experience in developing and maintaining a robust Quality Management System.
• Strong knowledge of quality processes and regulatory standards.

Responsibilities

• Support the development of a global Quality Management System.
• Investigate quality issues and implement corrective actions.
• Work with third-party providers to ensure compliance and quality.

Skills

Analytical skills

Problem-solving skills

Leadership skills

Interpersonal skills

Communication skills

Education

Bachelor's degree in Chemistry, Cosmetic Science, Quality Management or related field

ISO 9001 certified auditor

Tools

Microsoft Power Suite

AI tools

Lean Six Sigma

Job description

KAYALI Assistant Quality Manager KAYALI•Dubai, United Arab Emirates

Description

Who We Are

Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to 'my imagination' in Arabic, KAYALI provides a modern fragrance experience inspired by Mona's rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world's most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty‑free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi‑faceted jeweled bottles.

Our Mission

To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.

Summary

Join our dynamic and innovative global fragrance business as an Assistant Quality Manager, where your expertise will play a pivotal role in shaping the quality standards of our memorable products. As a leader in the fragrance industry, we are committed to delivering exceptional quality and compliance in every aspect of our operations.

In this key position, you will support with the development and implementation of robust quality assurance processes, ensuring that our fragrances not only meet but exceed customer expectations and regulatory and safety requirements. This role involves overseeing quality processes, supplier compliance, and continuous improvement initiatives across manufacturing, warehousing, and e‑commerce operations. Your passion for quality and your strategic approach will contribute to our mission of crafting unforgettable scent experiences that resonate with consumers worldwide.

Essential Duties and Responsibilities

• Support with the development and implementation of a global Quality Management System
• Work closely and collaboratively with third party contractors/service providers (external manufacturers, suppliers, warehouse etc.) to execute projects and launches successfully, including attendance of industrial trials and first commercial productions, review and approval of CoAs and relevant documents, conducting inspections etc.
• Work closely and collaboratively with internal cross-functional teams to ensure successful launch and project execution including review and approval of specifications, stability/compatibility and testing results etc.
• Investigate quality issues and complaints from various sources (B2B & B2C) to identify root cause and ensure implementation of a robust corrective and preventive action (CAPA) plan, internally and externally, to prevent recurrence
• Qualify third party contractors/service providers handling Kayali products/components, according to ISO/GMP/GDP and other relevant standards through audit and frequent reviews.
• Identify opportunities for improvement in systems, processes, etc. to increase efficiency and enhance quality assurance and control.

Requirements

• Bachelor's degree in Chemistry, Cosmetic Science, Quality Management or related field
• ISO 9001 certified auditor
• 5+ years of experience working in a quality and/or regulatory compliance function in a luxury fragrance and skincare or related industry
• Experience in developing and maintaining a robust QMS in related industry
• Clear understanding and ability to assess and act upon product safety, quality efficacy and compliance risks and to ensure operations do not compromise the quality of products
• Good understanding of typical Fragrance & Cosmetic requirements
• In-depth understanding and strong knowledge of quality processes, relevant regulatory and legal standards
• Strong analytical and problem‑solving skills
• Intermediate skills in IT/data analytics (AI, Microsoft Power Suite) and continuous improvement (Lean, Six Sigma)

Competence

• Results oriented, entrepreneurial and self-motivated
• Strong leadership, motivational and interpersonal skills
• Capable of building strong working relationships and motivated teams to deliver outstanding results
• Commercial understanding of corporate and operational business issues
• Strong understanding of planning issues, budgeting, priority setting, project management
• Ability to transform solid thinking into action (a thinker and an achiever)
• Good communication skills, both written and oral
• Strong intellectual curiosity
• Appetite for exploring new and previously uncharted territories
• Openness to change and ability to think out of the box
• Good presentation and organizational skills