IT Support Engineer - Emirati Talent

Mackenzie Jones Middle East; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT support firm in Ras al-Khaimah is seeking a motivated and service-oriented Emirati IT Support Engineer. This role involves maintaining IT infrastructure, providing technical support for hardware, software, and network issues. Applicants must hold a Bachelor's degree in computer science or IT and have 3 years of experience in IT support. Strong communication and problem-solving skills are essential.

Qualifications

• Emirati national – mandatory.
• 3 years of experience in IT support or help desk roles.

Responsibilities

• Maintain smooth operation of IT infrastructure.
• Provide technical support for hardware, software, and network issues.
• Troubleshoot and resolve daily IT challenges.

Skills

Good communication

Problem-solving skills

Time management

Education

Bachelor's degree in computer science or information technology

Job description

Overview

We are looking for a motivated and service-oriented Emirati talent to join our team as an IT Support Engineer.

In this role, you will play a critical part in maintaining the smooth operation of our company’s IT infrastructure by providing technical support for hardware, software, and network-related issues. You will be the go-to person for troubleshooting and resolving daily IT challenges, ensuring minimal disruption to business operations.

Requirements

• Emirati – mandatory.
• Bachelor\'s degree in computer science or information technology
• 3 years of experience in IT support or help desk roles.
• Good communication and problem-solving skills.
• Ability to work independently and manage time effectively.