Housekeeping Intern (168587)

Shangri-La Hotels and Resorts; Abu Dhabi; On-site; AED 20,000 - 30,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi is looking for a Housekeeping Intern to support the housekeeping department. The ideal candidate will have a friendly personality and a strong desire to deliver exceptional service. Responsibilities include maintaining clean guest rooms, adhering to standards, and supporting hotel operations. Previous experience in hospitality is preferred. This role offers an immersive learning experience in a premium environment.

Qualifications

• Previous customer service or housekeeping experience in luxury hospitality is a plus.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Maintain and clean guests’ rooms including replenishing supplies.
• Adhere to room standards policy.
• Maintain public and general areas.
• Report maintenance issues to the Housekeeping Department.

Skills

Warm and friendly personality

Positive outlook and can-do attitude

Teamwork skills

Attention to detail

Desire to deliver great service

Efficiency and punctuality

Job description

Overview

Housekeeping Intern

Housekeeping, Traders Hotel, Qaryat al Beri, Abu Dhabi

We have a great opportunity for an Intern to join our Housekeeping Department. The selected candidate will have the opportunity to be fully immersed in the area, learning at different levels of responsibility, and working with a team.

What are we looking for?

• A warm and friendly personality.
• Positive outlook and can-do attitude
• Great teamwork skills and attention to detail
• Desire to always deliver the Shangri-La experience.
• Efficiency and punctuality. Flexible schedule with the ability to work all shifts, weekends and holidays
• Previous customer service and/or housekeeping experience in luxury hospitality/customer service is a plus.
• Lives and breathes the Shangri-La Values.

What will you do?

• Maintain and clean guests’ rooms including replenishing room supplies
• Adhere to Shangri-La room standards policy
• Inform valets to collect guests’ clothes for laundry, dry cleaning or pressing
• Maintain the public and general areas
• Report any maintenance-related issue to the Housekeeping Department
• Work with hotel colleagues to keep excellent service standards.
• Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner.
• Be an ambassador for the brand.
• Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.

Traders Hotel, Qaryat Al Beri, Abu Dhabi

The hotel comprises 301 well-appointed guestrooms and suites. Rooms start at a spacious 32 square metres and feature a stylish design of warm tones and comfortable furnishings. For travellers requiring the highest levels of service and attention, the hotel also offers 80 Traders Club rooms on the seventh, eighth and ninth floor, as well as suites on the first to seventh floor. With a blend of contemporary style and comfortable furnishings, Traders Hotel, Qaryat Al Beri, Abu Dhabi is ideally located in the Qaryat Al Beri complex, which houses Shangri-La Hotel, Shangri-La Residences, CHI, The Spa at Shangri-La, The Villas by Shangri-La and a Souk.