Hostess - The St. Regis Downtown Dubai

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Marriott Hotels Resorts is seeking a Guest Service Support Expert in Dubai. This role is vital in delivering exceptional guest experiences by ensuring smooth food and beverage operations. Applicants should be ready to provide support, manage the menu, and uphold the highest service standards in a dynamic environment, even in busy situations.

Qualifications

• No related work experience required; prior experience in food and beverage preferred.

Responsibilities

• Support food and beverage operations by setting tables and assisting the kitchen.
• Ensure safe and organized work environments, following company policies.

Skills

Customer Service

Teamwork

Attention to Detail

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build an experience that is memorable and unique, with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to ensure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and up to 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to deliver excellent service to our guests and support our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience required. Previous experience in a food and beverage environment is preferred.

Supervisory Experience: None.

License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.