Guest Services Concierge

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Guest Service Associate to manage guest requests and inquiries through various communication channels. This role includes operating the telephone switchboard, logging guest concerns, and providing information about hotel amenities. Candidates should have a high school diploma and be committed to delivering exceptional service. No prior experience is needed, making this an excellent opportunity for those looking to start a career in hospitality.

Qualifications

• No related work experience required.
• No supervisory experience required.
• Ability to handle guest requests professionally.

Responsibilities

• Answer and process all guest requests via various communication methods.
• Log all guest requests or issues accurately.
• Provide information to guests about hotel amenities and services.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Dubai is seeking a Guest Service Associate to manage guest requests and inquiries through various communication channels. This role includes operating the telephone switchboard, logging guest concerns, and providing information about hotel amenities. Candidates should have a high school diploma and be committed to delivering exceptional service. No prior experience is needed, making this an excellent opportunity for those looking to start a career in hospitality.