Food Beverage Administrator Emiratis Only - Conrad Abu Dhabi Etihad Towers Hotel

Hilton; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Food & Beverage Administrator to enhance team operations and ensure outstanding guest experiences. This role involves coordinating administrative tasks, managing personnel records, and supporting team cooperation. The ideal candidate will have a university degree and at least 12 years of experience, showcasing strong organizational and communication skills. Join a company committed to providing exceptional service and creating a welcoming environment for both guests and team members.

Qualifications

• At least 12 years of experience in a similar role.
• Fluency in English and familiarity with Food & Beverage terminology.

Responsibilities

• Maintain high customer service standards and prioritize guest satisfaction.
• Manage attendance records, leave, transport allowances, and claims.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Computer Literacy

Typing Skills

Education

University Degree

College Certificate

Secretarial Training

Tools

Word Processing Software

Spreadsheet Software

Job description

The Food & Beverage Administrator is responsible for coordinating administrative tasks and projects within the Food & Beverage team, providing administrative support while ensuring compliance with Hilton International policies and procedures.

What will I be doing

As the Food & Beverage Administrator, your responsibilities will include:

1. Maintaining high customer service standards by prioritizing guest satisfaction.
2. Taking initiative to resolve issues promptly and communicating effectively with customers and colleagues.
3. Approaching tasks with enthusiasm, seeking opportunities to learn and improve personal performance.
4. Responding flexibly to changing requirements and tasks.
5. Supporting team cooperation and contributing ideas to enhance operations and environmental procedures.
6. Promoting the hotel’s services and facilities to guests and suppliers.
7. Ensuring safety in all duties performed.
8. Preparing daily function sheets and coordinating food and beverage activities for briefings.
9. Managing team member inquiries regarding holidays, vacations, and medical records.
10. Handling attendance records, leave, transport allowances, and claims, with managerial approval.
11. Maintaining personnel records including addresses, salaries, and ID information.
12. Tracking productivity, overtime, and labor hours.
13. Monitoring weekly duty rosters and managing shift changes or leaves.
14. Writing work orders and coordinating with engineering for maintenance tasks.
15. Managing office requisitions for supplies and stock items.
16. Drafting and following up on correspondence and memos.
17. Participating in meetings, recording attendance, and distributing minutes.
18. Handling inter-departmental requests and cake orders.
19. Organizing discussions on employee progress reports and translating when needed.
20. Checking timecards for lateness, absences, and leaves.
21. Managing mail collection and filing systems.
22. Performing other duties as assigned.

What are we looking for

The ideal candidate will possess:

• A university degree, college certificate, or secretarial training.
• At least 12 years of experience in a similar role.
• Fluency in English and familiarity with Food & Beverage terminology.
• Computer literacy, including word processing and spreadsheets.
• Strong organizational, interpersonal, and communication skills.
• Fast and accurate typing skills.
• Experience in line operations management and labor-related functions is preferred.

What will it be like to work for Hilton

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to extended-stay suites. With a history of providing exceptional guest experiences, Hilton is committed to creating a warm and welcoming environment for its Team Members, who are central to our success. Join us in our mission to fill the earth with the light and warmth of hospitality every day.

EOE/AA/Disabled/Veterans

Required Experience:

Unclear Seniority