FB Hostess - Dubai Barsha Heights

Premier Inn Hotels LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking experienced Service Attendants to ensure excellent guest experiences. Responsibilities include welcoming guests, handling reservations, and ensuring the cleanliness of the restaurant. Ideal candidates should have at least a year in the hotel or F&B industry and possess strong customer service skills. Competitive benefits are offered, along with opportunities for career development in a supportive environment.

Benefits

Accommodation

Transportation

Medical insurance

Air tickets

Food entitlement and allowance

Competitive salary

Qualifications

• Minimum 1 year experience as Service Attendant in a 3-star or above hotel.
• Fluency in English is essential; other languages are a plus.

Responsibilities

• Welcome guests and ensure their comfort throughout their visit.
• Handle reservations and maintain cleanliness in the outlet.
• Coordinate with service team and assist in setting up before business hours.

Skills

Customer focus

Passion

Teamwork

Integrity

Ownership

Planning and organizing

Analytical thinking

Good communication

Education

1 year experience in hotel/F&B industry

Job description

Ready to make a difference for customers, colleagues and your career. Do you want a future worth getting excited about? This is the place to be. We have an exciting opportunity for experienced Service Attendants to join the team at our new Premier Inn Dubai Dragon Mart.

Premier Inn is a British hotel chain and the UK’s largest hotel brand with more than 750 hotels. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain’s leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make everyday experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 8 hotels in the Middle East and an exciting pipeline of new hotels opening in the foreseeable future. We hold many coveted people and brand industry awards and we want you to help us add another award to our trophy cabinet.

Are you Genuine Confident and Committed

The F and B Hostess is a support role which ensures smooth running of the restaurant by providing a highly efficient and effective service ensuring standards are maintained and guest comfort is guaranteed at all times. A high degree of product knowledge is necessary in order to confidently recommend and upsell the various products on offer.

Your day-to‑day work:

• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them always as a point of contact
• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
• Set up the outlet prior to the business hours along with the service team
• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
• Observe the cleanliness and maintenance of the outlet and the entrance area
• Assure the wellbeing of all guests by maintaining a close friendly yet discreet contact
• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
• Contribute in setting up the outlets database
• Reassure the guests’ satisfaction upon their departure.

Requirements

Education and Experience:

• Ideally your background will be from the hotel/F&B industry and worked as a Service Attendant for a minimum of 1 year in a 3-star or above category hotel.
• Fluent English is a must and other languages would be an advantage.

Skills and Competencies:

• Customer focus
• Passion
• Teamwork
• Integrity
• Ownership
• Planning and organizing
• Analytical thinking
• Good communication

Benefits

At Premier Inn you will have a competitive benefits package rewards and recognition. We offer accommodation transportation medical insurance air tickets food entitlement and allowance and a competitive basic salary. You will have opportunities to develop and grow. The chance to build yourself a long and varied career doing something you really love.

At Premier Inn we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them and always put the customer in the heart of everything we do.

We want Premier Inn to be a place where people’s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a promote from within culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.

If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the apply button below.