Data Analytics Manager, dnata Cargo

Emirates Airlines - Other locations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global air services provider is seeking a Data Analytics Manager to oversee operations and improve data-driven decision-making. Ideal candidates will have a Bachelor's degree in Engineering and extensive experience in the airline industry. Responsibilities include managing data analysis, developing business processes, and collaborating with stakeholders. The role offers an attractive tax-free salary, travel benefits, and a comprehensive healthcare package, among others.

Benefits

Discounted flights

Healthcare package

Attractive tax-free salary

Qualifications

• 10-12 years of experience in the airline or handling environment.
• 5 years in management roles with increasing responsibilities.

Responsibilities

• Oversee data analysis and published reports to improve operations.
• Work with IT to develop business processes and requirements.
• Manage daily operations and supervise staff for data management.

Skills

Data management

Analytical skills

Stakeholder management

Education

Bachelor's degree in Operational Research or Engineering

Job description

Data Analytics Manager – dnata Cargo

dnata is a global air and travel services provider. We connect people with possibilities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is to deliver on the promises our customers make. We foster diversity, nurture ambition, and celebrate achievement. If you are inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

In this role, you will:

• Oversee the review, analysis, and reconciliation of data generated reports and ensure published reports remain relevant and support the business to improve Operations.
• Work with key stakeholders as the business support representative with IT to develop requirements, business processes, and Statements of Work for new systems and upgrades or additional features of existing systems.
• Manage the daily operations, workflow, and supervise data management of staff to ensure provision of technical support to the Business Intelligence platform adopted for dnata Cargo including data integration and implementation.
• Collect and analyze stored data in order to develop business requirements, identify possible conflicts with the strategy and make recommendations for improvement.
• Assess and analyze all processes on an ongoing basis to determine their effectiveness, eliminate inefficiencies, and recommend innovative solutions to improve workflow, operations and staff performance.
• Develop data management capability and the use of analytics for predictive/forecast ability to support decision made.
• Work with Functional Heads to develop, refine and validate resource algorithms with respect to resource planning and allocation. Review the results of the operational analysis with the Resource Planning team to evaluate defined engagement standards.

Qualifications

• Bachelor's degree or Honours in Operational Research, Industrial or other Engineering.
• Minimum 10-12 years of experience within Airline/Handling environment or similar.
• At least 5 years in positions of progressively increasing managerial responsibilities.

You will have an edge if you have:

• Post-graduate qualification in Business Management.
• Knowledge & experience of Cargo operations, Logistics or Supply Chain industry.

Benefits

Join us in a management role and enjoy an attractive tax‑free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast‑paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.

Recruitment Process and Timeline

Emirates Group encourages applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, our recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.