Customer Success Executive

GulfTalent; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading online recruitment platform in Dubai is seeking a training and support specialist to assist employers and recruiters in utilizing their platform effectively. Responsibilities include client training, posting jobs, and client relationship management. The ideal candidate will have strong communication skills and experience in recruitment agencies. Enjoy a dynamic environment with opportunities for rapid advancement and competitive compensation.

Benefits

Extensive training

Competitive compensation packages

Excellent learning opportunities

Qualifications

• Strong verbal and written communication skills are essential.
• Experience as a Recruitment Consultant in an agency is a plus.
• Ability to build and maintain relationships with clients.

Responsibilities

• Train employers and recruiters on the GulfTalent platform.
• Assist clients in finding relevant profiles for hiring.
• Collaborate with HR teams to enhance their use of GulfTalent.

Skills

Fluency in English

Strong verbal communication

Strong written communication

Client relationship building

Ability to work under pressure

Job description

Overview

The Role: Train employers and recruiters on the use of the GulfTalent platform, its tools and features. Understand clients’ staffing needs and ensure they find relevant profiles to contact for interview and hiring. Support clients’ HR teams by posting jobs for them or conducting searches on the database. Prompt and encourage clients to make maximum use of their GulfTalent subscription packages. Regularly update the CRM system with the latest developments on each client. Collaborate closely with account managers to support renewals and revenue expansion opportunities. Work with the product team to translate client feedback into enhancements to the platform. Contribute to other activities in the firm as needed, including admin, HR or talent acquisition.

Requirements

• Fluency in English


• Strong verbal and written communication / phone skills


• Ability to build and maintain relationships with clients


• Ability to work under pressure to achieve targets


• Ideally have worked as Recruitment Consultant in an agency

About the company

GulfTalent is one of the largest online portals serving the Middle East region. Founded in 2005, it is now used by 10 million individuals and 9,000 companies. GulfTalent is run by a seasoned team of young professionals with diverse backgrounds across different industries, including management consulting, private equity, finance, e-commerce, information technology, education and recruitment. The team also brings together a wealth of international experience across four continents. This is your chance to join a growing company and a winning team, and to work with creative, hard-working individuals in a fast-paced, energizing environment. Team members benefit from extensive training, excellent learning opportunities, competitive compensation packages and rapid promotion.