CRM & Pipeline Analytics Lead

GardaWorld; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global security leader is seeking a CRM Manager / Digital Leads Specialist in Dubai. This role requires managing Salesforce data integrity, generating actionable reports, and supporting business development teams. Candidates should possess a Bachelor's degree and over 5 years of Salesforce experience, alongside strong analytical and communication skills. This position offers opportunities in a dynamic environment that values diversity.

Qualifications

• 5+ years of experience managing Salesforce.
• Familiarity with procurement portals and opportunity tracking tools.
• Advanced reporting skills in Excel and Power BI.

Responsibilities

• Manage and maintain CRM (Salesforce) ensuring data accuracy.
• Consolidate procurement feeds into actionable pipeline opportunities.
• Generate pipeline reports and dashboards for leadership review.
• Support business development teams with opportunity tracking.
• Drive CRM adoption and provide user training.
• Ensure consistency in pipeline reporting across units.
• Partner with IT to enhance CRM functionality.

Skills

Strong analytical and problem-solving skills

High attention to detail

Excellent communication skills

Ability to plan and organize

Technical fluency with CRM systems

Proficient in Microsoft Excel

Proficient in Power BI

Education

Bachelor's degree in Business, Information Systems, or related field

Tools

Salesforce

Microsoft Excel

Power BI

Job description

A global security leader is seeking a CRM Manager / Digital Leads Specialist in Dubai. This role requires managing Salesforce data integrity, generating actionable reports, and supporting business development teams. Candidates should possess a Bachelor's degree and over 5 years of Salesforce experience, alongside strong analytical and communication skills. This position offers opportunities in a dynamic environment that values diversity.