Coffee Man - Guest Relations - Jumeirah Marsa Al Arab

Merex Investment Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality brand in the UAE seeks a Coffee Man to join the Guest Relations Team at Jumeirah Marsa Al Arab. This role includes brewing and serving Arabic coffee, engaging with guests regarding cultural traditions, maintaining the coffee area, and ensuring stock levels. Ideal candidates will possess experience in a similar role, understanding cultural differences, and preferably speak Arabic. This is a unique opportunity to join an esteemed brand in a luxurious setting.

Benefits

Attractive tax-free salary

Generous food and beverage benefits

Reduced hotel rates

Excellent leave and health care package

Dental coverage

Life insurance

Incentive programs

Qualifications

• Previous experience as Coffee Man is required.
• Experience working in an international capacity with respect for diverse cultures.
• Native Arabic language is a plus.
• Basic knowledge of Arabic coffee making.
• Exposure to working with a multicultural team.

Responsibilities

• Brew, prepare, and serve Arabic coffee courteously.
• Engage with guests and share information about Arabic customs.
• Maintain a neat coffee service area.
• Acknowledge VIP arrivals through daily reports.
• Ensure workstation is stocked with coffee supplies.
• Implement a timeline to achieve targets.

Skills

Arabic coffee making

Cultural awareness

Customer engagement

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Nestled at the tip of a peninsula at the heart of Dubai’s most exclusive private beach, Jumeirah Marsa Al Arab is the city’s newest luxury lifestyle destination featuring a resort, exclusive residences, an 82‑berth superyacht marina, a state‑of‑the‑art spa and fitness center and a wide range of curated dining experiences. With its avant‑garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave‑shaped Jumeirah Beach Hotel and the iconic sail‑inspired Jumeirah Burj Al Arab.

About the Job:

An opportunity has arisen for a Coffee Man to join our Guest Relations Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

• Brew, prepare and servepromptArabiccoffee in a courteous manner
• Engage with guests and share the information about Arabic customs and traditions
• Maintain a clean and neat coffee service area
• Check daily reports to acknowledge any VIP arrivals
• Ensure that the workstation is stocked with an appropriate quantity of coffee
• Developing and implementing a timeline to achieve targets.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Previous experience as Coffee Man is required
• Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone
• Native Arabic language is a big benefit
• Basic knowledge in Arabic coffee making
• Exposure to working with a multi‑cultural team

About the Benefits:

We offer an attractive tax‑free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.