Client Solutions Manager Turkish Speaker

Fuku; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading social media platform is seeking a Client Solutions Manager for the Türkiye & South Asia Retail & Ecom segment. The successful candidate will manage post-sale client relationships and optimize ad strategies using TikTok's advertising solutions. Key qualifications include experience in campaign management, performance marketing, and proficiency in Turkish. This is a one-year contractual position based in Dubai, embracing a fast-paced environment filled with opportunities for growth and learning.

Qualifications

• Proven experience in performance-based campaign management.
• Deep understanding of user acquisition and performance marketing.
• Hands-on experience in optimization, tracking, attribution, and measurement.

Responsibilities

• Manage and grow post-sale client relationships with Retail & Ecom vertical advertisers.
• Create and optimize client ad strategies using TikTok for Business products.
• Analyze campaign performance data to offer insights.

Skills

Performance-based campaign management

User acquisition and performance marketing

Project management skills

Analytical skills

Consultative sales skills

Proficiency in Turkish

Hands-on experience with app tracking tools

Tools

Google Analytics

Adjust

AppsFlyer

Job description

Job Description

Client Solutions Manager – Türkiye & South Asia Retail & Ecom (Turkish Speaker)

About TikTok

TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. With global headquarters in Los Angeles and Singapore, TikTok also has offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

• Creation is at the core of TikTok’s purpose, and our platform is built to help imagination thrive.
• Our teams inspire creativity and bring joy, working together to drive impact for ourselves, our company, and the communities we serve.
• We view every challenge as an opportunity to learn, innovate, and grow as one team.
• At TikTok, we create and grow together, always striving for improvement and embracing courage.

About the Client Solutions Team

• The Client Solutions team builds scalable, long‑term partnerships by delivering best‑in‑class campaign services and addressing the unique challenges of direct clients and agencies.
• As a Client Solutions Manager, you will act as a strategic partner and consultant, combining deep product expertise with critical thinking and analytical acumen to drive client success across TikTok’s suite of advertising solutions.
• The team consists of digital marketing experts who proactively shape clients’ growth strategies, including upsells, renewals, and reactivations.
• We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships.
• Success in this role requires a sharp analytical mindset, strong problem‑solving skills, and the ability to thrive in a fast‑paced environment.

About the Role

• The Client Solutions Manager – Retail & Ecom is an expert in TikTok’s performance and branding advertisement products for key clients in industries such as marketplaces, fashion, electronics, furniture, beauty, price comparison sites, and quick commerce apps.
• Acts as a strategic partner to advertisers, supporting them across the full funnel from awareness to conversion, ensuring scalable campaign execution, robust measurement frameworks, and actionable insights that drive sales and long‑term growth.
• Collaborates with Client Partners to design end‑to‑end strategies, manage campaign operations, and optimize performance across web and app channels.
• Requires strong understanding of web and app tracking, campaign optimizations, A/B testing, and measurement setup.
• This is a 1‑year contractual job (fixed‑term employment for 12 months).

Responsibilities

• Manage and grow post‑sale client relationships with Retail & Ecom vertical advertisers.
• Support and work closely with Client Partners on pre‑sale research and pitch.
• Create and optimize client ad strategies using a wide range of TikTok for Business product solutions, including organic solutions, branding, brandformance, performance, and consideration products.
• Increase adoption and engagement of TikTok’s auction platform and auction‑based tools, providing real‑time analysis.
• Analyze campaign performance data to offer data‑driven insights.
• Conduct regular strategic business reviews in a consultative, long‑term approach.
• Keep accurate records of pending and active campaign plans.
• Act as a product champion to drive revenue and adoption in key product and business growth areas.
• Work closely with product and engineering teams to troubleshoot client issues and support product development.
• Collaborate with creative teams to provide creative solutions support.
• Collaborate with measurement partners and advertisers to develop measurement understanding.
• Build trusting relationships and robust communication with external client and agency teams.
• Cooperate with the ad policy team to keep clients up‑to‑date on policy changes.
• Take responsibility for campaign setup checks, monitoring, and optimization suggestions.
• Drive and facilitate adoption of Pixels, MMPs, TikTok Shop where applicable.
• Prepare narratives, workshops, and business reviews to educate and upskill clients.
• Share client/market/vertical learnings and knowledge across Client Solutions Teams.
• Cooperate with the Ad Operation team for smooth execution.
• Cooperate with the Organic team to enhance organic presence.
• Gather, analyze, and present data alongside insights as part of post‑campaign reporting.
• Prioritize tasks by urgency and impact in alignment with Client Partners.

Minimum Qualifications

• Proven experience in performance‑based campaign management in in‑house marketing, digital agencies, platforms, or media side.
• Deep understanding of user acquisition and performance marketing with passion for social media, content platforms, and Retail & Ecom industries.
• Proactive attitude and consultative sales skills with excellent project management, organizational, and analytical skills.
• Self‑starter, fast learner with a start‑up spirit.
• Hands‑on experience in optimization, tracking, attribution, measurement, and using major app tracking tools like MMPs (e.g., Adjust, AppsFlyer) and web tracking tools (e.g., Google Analytics, Omniture).
• Proficient in English and Turkish.
• Ability to travel domestically and internationally as needed.

Preferred Qualifications

• Experience diagnosing and solving technical problems with product and engineering teams.
• Sales‑oriented mindset with strong account management skills and experience.
• Good technical understanding of digital marketing technologies, integrations, and infrastructure.
• Hands‑on experience with App, CPAS, Shopping Ads, and broader e‑commerce marketing.
• Proven ability to manage revenue‑bearing responsibilities, targets, and strategic program development to drive education and product adoption.