Client Services and CEO Assistant

RecruitMe Plus; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A recruitment firm in Dubai seeks a Client Services & CEO Assistant to oversee client service operations while providing executive support to the CEO. Responsibilities include leading the client service team, managing the CEO's calendar, and facilitating communication between stakeholders. Candidates should have a Bachelor's degree and a minimum of 3 years in customer service or executive assistance, along with strong communication and organizational skills. This role promises a dynamic work environment and opportunities for professional growth.

Qualifications

• Minimum of 3 years in customer service, executive assistance, or administrative roles.
• Bachelor's degree in Business Administration, Communications, or a related field.
• Proficiency in office software (MS Office, Google Suite).

Responsibilities

• Lead the client service team, ensuring prompt resolution of inquiries and service issues.
• Manage the CEO's calendar, schedule meetings, and handle communications.
• Serve as the primary liaison between the CEO, internal teams, and external stakeholders.
• Assist in drafting reports, presentations, and key documents for the CEO.
• Monitor client feedback and recommend improvements to enhance customer satisfaction.
• Oversee office operations, manage emails, and maintain organized records.

Skills

Excellent communication

Organizational skills

Multitasking abilities

Proficiency in MS Office

Proficiency in Google Suite

Education

Bachelor's degree in Business Administration

Bachelor's degree in Communications

A related field

Job description

About the job Client Services & CEO Assistant

Job Title: Client Services & CEO Assistant

Reports To: CEO

Direct Reports: Client Services & HR Team

Working Schedule: Monday - Friday | 9 AM to 6PM

Job Overview:

The Client Services & CEO Assistant plays a dual role in overseeing client service operations while providing executive support to the CEO. This position ensures a seamless client experience and helps maintain the CEOs schedule and communications efficiently.

Key Responsibilities:

• Client Service Management: Lead the client service team, ensuring prompt resolution of inquiries, complaints, and service issues.
• Executive Support: Manage the CEOs calendar, schedule meetings, and handle communications to streamline daily operations.
• Communication & Coordination: Serve as the primary liaison between the CEO, internal teams, and external stakeholders to facilitate clear and effective communication.
• Document Preparation: Assist in drafting reports, presentations, and other key documents for the CEO and senior management.
• Client Feedback Management: Monitor client feedback and recommend improvements to enhance customer satisfaction.
• Administrative Support: Oversee office operations, manage emails, and maintain organized records.

Qualifications:

• Education: Bachelor's degree in Business Administration, Communications, or a related field.
• Experience: Minimum of 3 years in customer service, executive assistance, or administrative roles.
• Skills: Excellent communication, organizational, and multitasking abilities, proficiency in office software (MS Office, Google Suite).