Butler

IHG Hotels & Resorts; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group is looking for an experienced butler to manage household operations and provide personalized service for ultra-high-net-worth clients. Responsibilities include managing dining operations, overseeing event preparations, and ensuring exceptional service standards. Candidates should have 2-8 years of experience in luxury hospitality, excellent organizational and communication skills, and a degree in tourism or a related field. The position is live-in and located in Abu Dhabi and Dubai, UAE.

Qualifications

• 2 – 8 years of experience in luxury hospitality or butler service.
• Strong organizational skills, discretion, and exceptional communication skills.
• Proficiency in technology for seamless household management.

Responsibilities

• Provide attentive butler services and assist with events.
• Manage dining operations, wardrobe, and guest areas.
• Oversee Butler Department operations and staff management.
• Deliver personalized assistance to hotel guests and coordinate services.

Skills

Discretion

Organizational skills

Communication skills

Education

Bachelor’s in Tourism, hospitality, or related field

Job description

Overview

Seeking an experienced professional butler to provide personalized service, manage household operations, and ensure discretion for ultra‑high‑net‑worth clients.

Responsibilities

• Provide attentive butler services, maintain cleanliness, and assist with events while ensuring discretion and exceptional service standards.
• Manage dining operations, wardrobe, and guest areas; coordinate luxury hospitality experience and maintain confidentiality.
• Oversee Butler Department operations, ensuring personalized service, staff management, training, and compliance with standards while maximizing guest satisfaction.
• Deliver personalized assistance to hotel guests, coordinate services, resolve complaints, and maintain knowledge of hotel facilities and promotions.

Qualifications

• 2 – 8 years of experience in luxury hospitality or butler service.
• Strong organizational skills, discretion, and exceptional communication skills.
• Bachelor’s in Tourism, hospitality, or related field; high school diploma accepted for certain roles.
• Proficiency in technology for seamless household management.

Benefits & Location

Live‑in House Manager or Butler – Abu Dhabi & Dubai, United Arab Emirates (UAE).