Associate Director of Sales – MICE & Leisure

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hotel in Dubai is seeking an Associate Director of Sales for MICE and Leisure segments. This role involves leading a sales team, developing strategic sales initiatives, and expanding client relationships to drive revenue growth. The ideal candidate has 5+ years in luxury hospitality sales, strong knowledge of the UAE market, and excellent communication skills. Offer includes competitive benefits and growth opportunities.

Qualifications

• Minimum 5 years of progressive sales leadership experience in luxury hospitality.
• Proven track record in driving revenue growth and expanding market share.
• Strong UAE market knowledge and established network of key accounts.

Responsibilities

• Develop and execute a sales strategy for MICE and Leisure segments.
• Identify, target, and secure high-value accounts; maintain client relationships.
• Oversee sales activities and ensure departmental KPIs are achieved.

Skills

Sales leadership

Negotiation

Market analysis

Client relationship management

Organizational skills

Job description

Overview

We are seeking a highly driven and strategic Associate Director of Sales – MICE & Leisure to lead the growth and performance of these key segments for Palazzo Versace Dubai. Reporting to the Director of Sales & Events, the role will be responsible for driving revenue, strengthening client relationships, and positioning the hotel as a market leader within the luxury MICE and Leisure sectors. The ideal candidate will bring proven expertise, strong leadership, and in-depth market knowledge to maximize opportunities and deliver sustainable results.

Key Responsibilities

• Strategic Sales Leadership

• Develop and execute a clear sales strategy for the MICE and Leisure segments, aligned with the overall business objectives of the hotel.

• Identify, target, and secure high-value accounts while maintaining and expanding relationships with existing clients.

• Continuously monitor market trends, competitor activity, and industry developments to identify new business opportunities.

• Ensure proactive account management by maximizing potential revenue and driving conversion.

• Team Leadership & Development

• Provide guidance, coaching, and support to the sales team to achieve financial and non-financial objectives.

• Ensure team members are fully trained in hotel positioning, brand standards, and effective selling techniques.

• Monitor individual and team performance, identify skills gaps, and implement development programs where necessary.

• Business Performance & Operations

• Oversee sales activities and ensure departmental KPIs are consistently achieved or exceeded.

• Maintain accurate reporting on account production, revenue forecasts, and strategic action plans.

• Collaborate with Revenue, Marketing, and Events teams to maximize cross-segment synergies and enhance overall business performance.

• Ensure adherence to departmental budgets, cost controls, and efficient expenditure approvals.

• Client Engagement & Representation

• Represent the hotel at industry events, exhibitions, roadshows, and client meetings to strengthen brand presence.

• Lead site inspections, client entertainment, and familiarization trips to showcase the hotel’s offerings.

• Design and implement targeted promotions and packages to stimulate demand during need periods.

• Maintain the highest standards of client relationship management, ensuring loyalty and repeat business.

Candidate Profile

• Minimum 5 years of progressive sales leadership experience in luxury hospitality, with a focus on MICE and Leisure segments.

• Proven track record in driving revenue growth and expanding market share.

• Strong UAE market knowledge and established network of key accounts.

• Excellent negotiation, presentation, and communication skills with the ability to influence at senior levels.

• Highly analytical, organized, and results-oriented, with strong business acumen.

• Fluency in English is essential; additional languages are a strong advantage.