Animator

Sofitel; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort in Ras al-Khaimah is seeking a candidate to promote a fun atmosphere and oversee recreational activities. Responsibilities include providing information about facilities, ensuring guest safety, and maintaining equipment inventory. The ideal candidate will excel in guest service, ensuring all guests are welcomed and their needs anticipated. This is an opportunity to work in a vibrant environment where you can positively impact guest experiences.

Responsibilities

• Promote a fun and relaxing atmosphere for guests in all recreational activities.
• Provide guests with information about available recreation facilities and activities.
• Oversee activity in the recreational facility and respond to emergencies appropriately.
• Conduct inventory of supplies and inform management of low supplies.
• Maintain a clean and professional appearance while adhering to company policies.
• Welcome and acknowledge guests, anticipating their service needs.

Job description

Company Description

Sofitel Al Hamra Beach Resort

Job Description

• Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude
• Provide information to guests about available recreation facilities, activities, lessons, and equipment.
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Oversee activity in the recreational facility, respond appropriately in accordance with local operating procedure in the event of an emergency, and provide assistance to injured guests until the arrival of emergency medical services.
• Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
• Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.