Wellness Assistant

Clicks Group Limited; Kuruman; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in Northern Cape seeks dedicated personnel to enhance customer service and drive sales in the healthcare sector. Responsibilities include providing expert advice on healthcare products, ensuring stock management, and delivering outstanding service. Applicants require at least one year of relevant experience, a Matric certificate, and a strong customer-oriented mindset. Ideal candidates will excel in communication, have selling and merchandising capabilities, and be familiar with retail operations. This role offers opportunities for growth within a supportive environment.

Qualifications

• At least 1 year related experience.
• Selling skills and customer-related training.
• Experience working with sports nutrition and vitamin related products.

Responsibilities

• Deliver exceptional customer service through proactive engagement.
• Consult and advise customers on healthcare and nutritional products.
• Drive healthcare sales through promotions and cross-selling.
• Ensure stock availability and compliance with management principles.
• Maintain hygiene and cleanliness standards in the store.

Skills

Good communication and interaction skills

Customer and service orientation

Selling skills

Merchandising skills

Basic computer literacy

Education

Matric (50% English, 50% Maths/60% Maths Lit and a pass in Physical Science or Life Science)

Sports/fitness/nutrition qualification

Job description

Listing reference: 023616Listing status: OnlineApply by: 16 February 2026

Position summary

Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Kuruman
Contract: Permanent
Remuneration: Market Related
EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty

Job description

Job Objectives:

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To implement product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge

• Desirable: Basic health, fitness and supplements product knowledge
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills

• Essential: Good communication and interaction skills
• Customer and service orientation
• Selling skills
• Merchandising skills
• Desirable:
• Basic computer literacy

Competencies

Essential:

• Relating and Networking
• Persuading and Influencing
• Delivering Results and Meeting Customer Expectations

Desirable:

• Following Instructions and Procedures
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives

Minimum requirements

Experience:

Essential:

• At least 1 year related experience
• Selling skills; customer related training

Desirable:

• Experience working with sports nutrition and vitamin related products

Education:

• Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
• Desirable: Sports / fitness / nutrition qualification