Wellness Advisor - In-Store Health & Nutrition

Clicks Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company based in Durban is seeking a motivated individual to provide exceptional customer service and enhance sales in health and nutrition. As a customer service representative, you will educate customers on products while driving stock management and hygiene standards. The ideal candidate should have a matric qualification, good communication skills, and at least 1 year of retail experience. This is a permanent position offering flexible hours within the healthcare aisles.

Qualifications

• At least 1 year related experience in a retail environment.
• Experience working with sports nutrition and vitamin related products.

Responsibilities

• Deliver exceptional customer service through visibility and proactive engagement.
• Consult with customers on healthcare, nutritional and supplement products.
• Drive healthcare sales by promoting a range of brands through upselling.
• Ensure stock availability through compliance with stock management principles.
• Maintain high standards of hygiene and cleanliness in the store.

Skills

Good communication and interaction skills

Customer and service orientation

Selling skills

Merchandising skills

Basic computer literacy

Education

Matric (50% pure/ 50% lit)

English 50%

Pass in Life Science/Physics

Sports / fitness / nutrition qualification

Job description

A leading retail company based in Durban is seeking a motivated individual to provide exceptional customer service and enhance sales in health and nutrition. As a customer service representative, you will educate customers on products while driving stock management and hygiene standards. The ideal candidate should have a matric qualification, good communication skills, and at least 1 year of retail experience. This is a permanent position offering flexible hours within the healthcare aisles.