Waitron

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A new restaurant in Overport is seeking passionate and energetic individuals to join their team. As a team member, you'll deliver high-quality dine-in service, ensuring a positive experience for all customers. Responsibilities include greeting and seating customers, taking orders, serving meals, and maintaining dining area cleanliness. This role is ideal for those with a strong customer focus and good communication skills, who are looking for an opportunity to grow in a fast-paced environment.

Qualifications

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.

Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Skills

Interpersonal skills

Customer focus

Communication skills

Multitasking ability

Emotional intelligence

Service orientation

Conflict handling skills

Professional presentation

Job description

Exciting New Restaurant

Join our family as we open our brand-new store in Overport. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills
• Customer focus
• Communication skills
• Multitasking ability
• Emotional intelligence
• Service orientation
• Conflict handling skills
• Professional presentation

Requirements

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.