UX/UI TEAM LEAD (CAPE TOWN)

Media24; Cape Town; On-site; ZAR 480 000 - 600 000; Full time

Job summary

A leading media company in Africa is looking for a UX/UI Team Lead to spearhead design strategies across key digital platforms. This role involves leading a talented team, conducting user research, and pushing the boundaries of UX/UI principles. The ideal candidate will have over 7 years of relevant experience and a passion for creating exceptional user experiences. Join us in our Cape Town office to make a significant impact within the digital media landscape.

Benefits

Access to world-class training opportunities

Successful bursary programme for education

Work on leading digital media brands

Qualifications

• 7+ years in UX/UI design with a minimum of 2 years leading a team.
• Strong portfolio showcasing design process and user testing.
• Proficient in Figma and knowledgeable about HTML/CSS/JS.

Responsibilities

• Drive end-to-end UX/UI strategy for products.
• Create and manage user testing programs.
• Lead design critiques and foster innovation.

Skills

UX/UI design

Team leadership

User research

Prototyping in Figma

Data analysis

Education

Relevant tertiary degree plus UX/UI qualification

Tools

Figma

Adobe Creative Suite

Maze

Job description

As the UX/UI team lead you’ll sit at the intersection of art, psychology, and engineering. You’ll lead a talented team of designers while getting your hands dirty on complex strategic challenges. If you’re obsessed with frictionless flows, love dissecting audience behaviour and want to build a design culture that values output over ego, this position, in our Cape Town office, is for you.

KEY RESPONSIBILITIES

• Drive the end‑to‑end UX/UI strategy for our products. Translate high‑level business goals into tangible, intuitive design solutions and build prototypes to ensure alignment across various partners.
• Create a user testing programme and manage a user testing panel for our various brands.
• Move beyond “making it pretty”. Use data and A/B testing, user research and behavioural psychology to justify design decisions to stakeholders.
• Oversee the evolution of our Design System. Ensure consistency across all platforms while allowing room for creativity and innovation.
• Run design critiques that inspire. Remove roadblocks for your team and foster an environment where “safe failure” leads to rapid innovation.
• Deeply understand the needs and different motivations of design, engineering and product management teams.
• Ensure technical feasibility without compromising the user experience.
• Be the voice of the user in the boardroom. Present work to executives with clarity, confidence and storytelling.
• Push boundaries to ensure our products are world‑class, incorporating modern UX/UI principles in every part of our work.
• Experiment with AI tools and services to ensure our products keep up with changing user needs.

THE MUST-HAVES

• A relevant tertiary degree such as BA Hons in Visual Communication / Interaction Design, BA Hons Information Design, BCom Hons in Information Systems, BSc Hons in Computer Science, BSocSc Hons, BA Hons in Psychology, Sociology or Anthropology plus a UX/UI‑focused qualification.
• 7+ years in UX/UI design with at least 2+ years leading or mentoring a team.
• A portfolio that doesn’t show only final screens but walks us through the messy middle – the sketches, the failed iterations, the user testing data and the triumph. Please attach your portfolio or a link to your portfolio to your application.
• Expert proficiency in Figma (variables, auto‑layout, advanced prototyping). Expertise/experience in using Adobe Creative Suite and tools like Maze.
• You don’t need to code but you must understand HTML/CSS/JS constraints well enough to have productive discussions with developers.
• Experience in planning and conducting user research (interviews, usability testing, A/B testing) and synthesising that data into actionable insights.

WHAT’S IN IT FOR YOU?

• You’ll be working on some of the largest digital media brands in South Africa – we play a huge role in society so this role carries tremendous purpose and responsibility.
• We’re driven to create incredible digital experiences, experimenting with AI tools to better serve our audiences, clients and teams.
• Our network extends across the Naspers and Prosus group, giving employees access to world‑class training opportunities.
• Media24 has a successful bursary programme for all employees who want to further their education.

Media24 is a leading media company in Africa with interests in newspapers, magazines, digital publishing, printing, distribution, book publishing, online services and e‑commerce. It is part of Naspers, a multinational group of media and e‑commerce platforms.