Overview
The position is responsible for managing, planning, and coordinating Transport operations, which includes delivery and driver management.
Responsibilities
- Financial Responsibility: Ensure costs are captured in the month incurred (Labour, Vehicle R&M, Stock Losses, Fuel); ensure unprocessed costs are accrued in the month incurred; ensure monthly transport department expenditure is maintained within budget (a budget will be provided and discussed); explain variance of budget versus actual; ensure cost overruns are investigated and appropriate countermeasures are instituted to prevent further overruns.
- Operational: Delivery Schedule: Ensure the maintenance of the delivery schedule in Plato (i.e., implementation of new stores); ensure the most effective and efficient execution of the delivery schedule (i.e., lowest possible Cost Per Kilometre); ensure routes are executed according to daily delivery planning meeting; ensure that changes are made on the delivery schedule to optimise kilometres.
- EPOD & Trackmatic: Ensure all daily routes are executed on Trackmatic and EPOD as per company procedures.
- General: Ensure planning and coordinating of Cross dock operational requirements; ensure the adequate management of fuel; ensure the adequate management of driver and van assistant hours; ensure all vehicles dispatched daily are compliant as per required standards.
- People Management: Host monthly staff meetings with minutes; develop and manage staff schedules; ensure that all staff maintains company certification i.e. PDPs, LMI, Medicals, fridge calibrations; ensure succession plan in place for career levels.
- Liaising with HR: Liaise with HR to understand all necessary aspects and needs of HR development; ensure all staff are fully informed of HR objectives, purposes and achievements; manage a stable HR climate in the workplace; liaise with HR regarding overtime and absenteeism, motivating staff, recruiting staff, training, mentoring, coaching and development of staff according to company policies and procedures; conduct regular performance appraisals with subordinates and ensure that the process is cascaded throughout the warehousing team; develop and manage a high-performance multi-disciplinary team to solve problems within the distribution centre; coach and support team members where necessary to achieve objectives; uphold the company’s disciplinary code of conduct at all times demonstrating fairness when dealing with discipline; ensure the adequate recruitment of drivers and van assistants to match the requirements of the daily delivery schedule demands.
- Process Compliance: Transportation quality standards are consistently maintained in accordance with company requirements; pass all internal and external quality audits; audit gaps are closed within prescribed due dates.
- Asset Management: Managing and maintaining company assets and delivery equipment (e.g., trolleys, tablets, pallet jacks, load lock bars, bulkheads); ensure equipment maintenance is planned and executed with Assets Manager according to specification; ensure all Health & Safety repairs and maintenance are identified and resolved immediately; ensure preventative maintenance is carried out according to plan; ensure consumables are adequately stocked for operations.
- Reporting: Ensure all reporting documents are accurate; ensure reporting deadlines are met; ensure monthly financial reporting is submitted; ensure attendance and engagement in all relevant meetings (planning meeting, max meeting, management meeting); ensure accurate and timely recording of kilometres travelled, driver hours and van assistant hours; ensure daily and weekly fuel reconciliations are completed and fuel-related queries are resolved; ensure daily, weekly and monthly transport plans are compiled and communicated; prepare, sign off and submit the transport department payroll in line with the company’s payroll procedure; compile the required KPI’s accurately; monitor and report on driver performance (i.e., staff is held accountable to ensure the perfect delivery).
- Risk Management: Ensure all operational risk matters are addressed (i.e., health and safety checklists completed as prescribed, PPE requirements); ensure all incidents and accidents are investigated and reported according to procedure; ensure inventory compliance in respect of prescribed laws and legislative requirements; ensure mitigation of all financial risk (i.e., stock losses, stock damages).
Key Performance Indicators
- Delivery Reliability - > 90%
- Order Reliability - > 99,75%
- On Time Dispatches – >95%
- Transport Damages - < R10 000 / month
- Health & Safety Incidents – 0
- Achieve Monthly Financial Warehouse Budget – 100%
Minimum Requirements
- 5-7 years’ experience required in a Transport Management role managing 100+ drivers and assistants
- Grade 12 is compulsory with Relevant Tertiary Diploma, Degree or, Honors Degree in Logistics and Transportation Management or similar.
- Good Warehousing & Distribution, Transport, FMCG, QSR Management in Multi-temperature environment
- Union Experience as well as knowledge of the NBCRFLI required.
- Intermediate to advanced Computer literacy MS Excel, Outlook PowerPoint, Advanced (WMS) Skills and GP skills