TechOps Specialist

Gamdom; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading online betting platform is seeking a proactive TechOps Specialist to ensure smooth technical operations and maintain security of internal systems. This remote role offers flexibility and requires strong analytical skills, experience with technical tools, and the ability to bridge communication between departments. Join a dynamic team where your contributions will make a tangible impact and enjoy benefits like 30 days of paid time off and an equipment allowance.

Benefits

30 days of paid time off

Flexible schedule

Equipment allowance

Qualifications

• Strong analytical skills and attention to detail are required.
• Experience with technical tools and operational systems is a plus.
• Ability to work collaboratively and bridge gaps between departments.

Responsibilities

• Investigate and report technical issues raised by Customer Support.
• Manage internal accesses and security including Email 2FA.
• Assist with operational tasks such as QA support.

Skills

Analytical skills

Attention to detail

Familiarity with Jira

Collaboration skills

Adaptability

Tools

Jira

Confluence

Intercom

Job description

Gamdom is home to thousands of betting options for both sports and casino players to wager on. Since 2016, we have been steadily growing to provide more than just casino games and sports betting events to enjoy; With us, you can enjoy unique bonuses and earn massive rewards simultaneously. Discover all the rewarding features Gamdom can offer you below.

We are seeking a proactive and detail-oriented TechOps Specialist to join our dynamic team. In this role, you will play a pivotal part in ensuring smooth technical operations, effective communication between teams, and maintaining the security of our internal systems.

Key Responsibilities

• Issue Investigation and Reporting
• Investigate, assess, and report technical issues raised by Customer Support and other departments to the development teams.
• Internal Access and Security Management
• Handle the company’s internal accesses and security, including managing Email 2FA, Tailscale VPN, and password systems.
• Ad-Hoc Support
• Assist with a variety of operational tasks such as QA support for post-release activities, domain whitelisting, and promotion abuse detection.

Qualifications

• Strong analytical skills and attention to detail.
• Experience with technical tools and operational systems; familiarity with platforms like Jira, Confluence, or Intercom is a plus.
• Ability to work collaboratively and bridge gaps between departments.
• Adaptability and a proactive approach to handling diverse tasks.

What We Offer

• A fast-paced, innovative environment where your contributions have a tangible impact.
• Exposure to diverse technical systems and opportunities to develop your expertise.
• A supportive team culture that values your skills and encourages professional growth.

Why Join Gamdom?

• Fully remote, work from anywhere in the world.
• Flexible schedule.
• 30 days of paid time off.
• Equipment allowance.
• Opportunity to work with cutting-edge technologies and a passionate, fast-growing team.