Technical Service Leadership Position

Bebeeservicing; Johannesburg; On-site; ZAR 700 000 - 900 000; Full time

Job summary

A leading technical service company in Johannesburg seeks a Technical Service Leader to oversee operations and deliver exceptional client services. This senior position involves leading technical teams, managing budgets, and implementing innovative technologies like PLC, SCADA, HMI, and automation. The ideal candidate must possess strong leadership skills, technical operations knowledge, and a proven track record in resource management. This role emphasizes fostering client relationships and continuous improvement in service delivery.

Qualifications

• Strong ability to inspire and motivate technical teams.
• Capacity to build effective relationships with clients and stakeholders.
• In-depth knowledge of operational scheduling and quality control.
• Experience in budgeting and optimizing performance metrics.
• Familiarity with advanced technologies to enhance efficiency.

Responsibilities

• Oversee daily operations, ensuring workflow management and quality control.
• Lead technical teams to deliver high-quality services to clients.
• Manage resources effectively and leverage data for budget decisions.
• Develop strategies to improve service delivery and team performance.
• Spearhead training programs and refine processes with innovative technologies.

Skills

Leadership and mentorship

Excellent communication

Technical operations knowledge

Budgeting and resource management

Innovation and technology integration

Tools

PLC

SCADA

HMI

Automation

Job description

Technical Service Leader Position

As a key member of our organization, the Technical Service Manager plays a pivotal role in driving technical excellence and delivering exceptional service to our clients.

This senior leadership position oversees daily operations, ensuring seamless coordination between teams and stakeholders.

Lead and motivate technical teams to consistently deliver high-quality services, meeting client expectations and driving business growth.

Oversee daily operations, including scheduling, workflow management, and quality control, to maintain operational efficiency and effectiveness.

Bullish on building strong relationships with clients, the successful candidate will promptly address technical and service-related challenges, ensuring complete satisfaction and fostering long-term partnerships.

The ideal candidate will manage departmental resources effectively, leveraging data-driven insights to inform budget decisions and optimize performance metrics.

Pioneering initiatives that elevate team performance and overall service delivery, this leader will identify areas for improvement and develop targeted strategies to drive continuous enhancement.

Embracing innovation and technological advancements, the Technical Service Manager will spearhead training programs, refine processes, and integrate cutting-edge technologies like PLC, SCADA, HMI, and automation to boost productivity and efficiency.

Key Skills & Qualifications :

Strong leadership and mentorship skills, with a proven ability to inspire and motivate technical teams.

Excellent communication and interpersonal skills, with the capacity to build and maintain effective relationships with clients and stakeholders.

In-depth knowledge of technical operations, including scheduling, workflow management, and quality control.

Proven budgeting and resource management skills, with experience in optimizing performance metrics and driving business growth.

Adept at identifying areas for improvement and developing targeted strategies to enhance team performance and service delivery.

Familiarity with cutting-edge technologies like PLC, SCADA, HMI, and automation, with the ability to leverage them to boost productivity and efficiency.