Technical Sales - Cape Union Mart - Mall of Africa

Cape Union Mart Group; Gauteng; On-site; ZAR 120 000 - 240 000; Full time

Job summary

An established industry player in retail seeks passionate individuals to enhance customer experiences and drive sales. This role involves optimizing sales through specialized product knowledge, exceeding customer expectations, and maintaining high standards in visual merchandising. Ideal candidates will have a passion for outdoor activities and technical products, along with 2-3 years of retail experience. Join a dynamic team that values honesty, leadership, and innovation, and help create an inspiring environment for customers and fellow team members alike. If you're ready to take ownership and make a difference, this opportunity is for you.

Qualifications

• 2-3 years of retail experience required.
• Clear criminal record and effective communication skills.

Responsibilities

• Optimize sales through product knowledge and selling techniques.
• Exceed customer expectations with specialized service.

Skills

Customer Service

Sales Techniques

Communication Skills

Leadership

Relationship Building

Adaptability

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Optimize sales through specialist product knowledge and selling technique.
• Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Understand, accept, and follow all company policies and procedures.
• Maintain housekeeping, uphold our visual merchandising standards, and identify opportunities to make sales.
• Assist, train, and impart knowledge to fellow team members on products.
• Ability to work weekends and late trading hours according to business needs, including peak trade periods and public holidays.
• Create an inspiring environment.

Behavioural Requirements:

• Honesty when dealing with cash and finances.
• Ability to take leadership.
• Building & maintaining relationships.
• Innovation & change management.
• Thinking adaptability.
• Taking ownership.

Minimum Requirements:

• 2 – 3 years of retail experience.
• Matric or Equivalent.
• Clear Criminal record.
• Ability to communicate effectively.
• Microsoft – Computer Proficiency.
• Live the outdoor lifestyle e.g., Hiking, camping, trail runs, etc.
• Training academies sign off. (For Internal)
• Passion for technical products.
• Product Specialist knowledge will be advantageous.