Take Over Sales (TO)Closer- Capital Vacations Springfield

Capital Vacations; Mpumalanga; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A vacation package sales company is seeking a Take Over Sales Closer for their Springfield Call Center. The ideal candidate will be responsible for closing mini-vacation package sales and assisting Tele-Sales Reps. Applicants should have a high school diploma and several years of sales and call center experience. This full-time position offers competitive benefits, including paid time off and a 401K plan.

Benefits

Full benefits

401K

Paid Time Off

Local discounts

Qualifications

• 3-5 years of quality assurance and/or customer service experience required.
• Call center experience is mandatory.
• Sales experience is essential.

Responsibilities

• Verify and close sales for the Tele-Sales Reps.
• Ensure all vacation packages are fully qualified.
• Assist Tele-Sales Reps with questions.
• Maintain quality standards in compliance with guidelines.
• Assist with call center training and QA process.

Skills

Tele-Sales experience

Problem solving skills

Customer service skills

Communication skills

Confidence in sales

Education

H.S. Diploma/GED

Some collegiate-level business classes

Tools

Excel

Word

Job description

Overview

Capital Vacations is looking to add a Take Over Sales (TO) Closer to our Springfield Call Center. The Sales Closer is in charge of closing each mini-vacation package sale. If you have several years of Tele-Sales experience and you are looking for a growth opportunity within a company, apply today!!

Shift

Additional hours may be required to cover shifts, meet deadlines and goals as necessary:

• Full-Time: Monday - Friday, No weekends, No holidays
• Full benefits, 401K, Paid Time off, local discounts

Principal Duties and Responsibilities

• Verify and Close sales for our Tele-Sales Reps
• Ensure all vacation packages are fully qualified
• Assist our Tele-Sales Reps with any questions they may have
• Maintain excellent quality standards in compliance with set company guidelines
• Assists with the development of the call center training and QA process
• Assist Floor Managers with call monitoring, etc.
• Code records completely and accurately
• Set travel dates for the vacation package, at the customer\'s request

Education, Essential Training / Certifications, and Experience

• CALL CENTER EXPERIENCE REQUIRED
• SALES EXPERIENCE REQUIRED
• H.S. Diploma/GED required
• 3-5 Years - Quality assurance and/or customer service experience REQUIRED
• Report directly to Day Shift Manager.
• Some collegiate-level business classes are preferred.

Skills, Knowledge, and Abilities

• Natural ability to close
• Good problem solving & decision-making skills
• Have the ability to handle rejection
• Tenacious, outgoing
• Confidence to perform within a short sales cycle.
• Must use excellent communication and stellar customer service skills while using proper phone etiquette.
• Must have the ability to identify, troubleshoot and resolve problems.
• Proficiency in PC programs such as Excel, Word, etc is helpful.
• Must work with a high sense of urgency in a fast-paced environment