Strategic Service Delivery & Projects Lead

Levelup (Pty) Ltd; Durban; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A technology service provider is seeking a Service Delivery & Project Manager in Durban to manage operational support and projects. The ideal candidate will have over 5 years of experience in IT service management and relevant qualifications. This role is crucial for enhancing service quality and engaging strategically with clients to ensure optimal delivery of services.

Qualifications

• Minimum 5 years of experience in IT service management.
• Strong relationship management skills with customers.
• Expertise in service delivery processes.

Responsibilities

• Coordinate operational support and projects.
• Engage strategically with clients to enhance service quality.

Skills

Relationship management

Service delivery expertise

Education

Relevant qualifications

Job description

A technology service provider is seeking a Service Delivery & Project Manager in Durban to coordinate operational support and projects.

The role requires strong relationship management with customers and expertise in service delivery.

Ideal candidates will have at least 5 years of experience in IT service management and relevant qualifications.

This is an opportunity to enhance service quality and engage strategically with clients.