Strategic Life Insurance Sales Team Lead

CallForce; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales organization in Cape Town is seeking a team manager to oversee inbound and outbound sales agents. The role involves driving sales targets, monitoring performance metrics, and ensuring compliance with regulatory requirements. The ideal candidate should have strong leadership skills and a passion for coaching. This is an opportunity to make a significant impact within a motivated team environment.

Responsibilities

• Manage a team of inbound or outbound sales agents.
• Drive achievement of sales targets.
• Monitor real-time performance metrics.
• Conduct coaching sessions and provide feedback.
• Ensure compliance with regulatory frameworks.
• Collaborate with QA and Training departments.
• Handle escalations professionally.
• Maintain accurate records of team performance.
• Assist in recruitment and onboarding of agents.
• Drive motivation and recognition within the team.

Job description

A leading sales organization in Cape Town is seeking a team manager to oversee inbound and outbound sales agents. The role involves driving sales targets, monitoring performance metrics, and ensuring compliance with regulatory requirements. The ideal candidate should have strong leadership skills and a passion for coaching. This is an opportunity to make a significant impact within a motivated team environment.