Strategic App Account Growth Lead

GBS; KwaZulu-Natal; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A technology and apps company in KwaZulu-Natal is seeking a Strategic Account Manager to manage and grow key accounts, focusing on user acquisition and revenue growth. Key responsibilities include developing strategic account plans, collaborating across departments, and reporting to the Executive Committee. The ideal candidate will have a Bachelor’s degree and 3–7 years of experience in account management, with strong analytical and communication skills. This role offers an opportunity to enhance account performance and impact operational excellence.

Qualifications

• 3–7 years’ experience in strategic account management, digital account management, or key client management.
• Proven track record in driving growth in digital products or apps.
• Experience communicating and reporting at executive level (Exco).
• Strong analytical, communication, negotiation, and interpersonal skills.
• Experience collaborating with product, marketing, and operational teams in a tech or app environment.

Responsibilities

• Develop and execute strategic account plans to drive app adoption and revenue growth.
• Manage relationships with key clients and stakeholders; conduct regular business reviews.
• Implement data-driven strategies to optimize account performance.
• Conduct strategic client meetings and deliver tailored app solutions.
• Collaborate with Marketing, Product, and Customer Success teams for client feedback integration.
• Report to Executive Committee (Exco) on account performance.
• Analyze client accounts to identify development areas and propose actionable strategies.

Skills

Strategic planning and execution

Client relationship management

Executive‑level communication and reporting

Cross‑functional collaboration and departmental coordination

Data‑driven decision‑making

Problem‑solving and conflict resolution

Project and time management

Proficiency with CRM systems, analytics platforms, and reporting tools

Education

Bachelor’s degree in Business, Marketing, Sales, or related field

Job description

A technology and apps company in KwaZulu-Natal is seeking a Strategic Account Manager to manage and grow key accounts, focusing on user acquisition and revenue growth. Key responsibilities include developing strategic account plans, collaborating across departments, and reporting to the Executive Committee. The ideal candidate will have a Bachelor’s degree and 3–7 years of experience in account management, with strong analytical and communication skills. This role offers an opportunity to enhance account performance and impact operational excellence.