Store Manager

Mr Price Group; Stellenbosch; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent retail company is seeking a Store Manager to create engaging shopping experiences for customers in Stellenbosch, Western Cape. The ideal candidate will have 3-4 years of retail management experience and strong skills in budgeting and customer service. Responsibilities include stock management, compliance checks, and team leadership to drive performance. This role offers a chance to innovate and implement processes that enhance customer satisfaction and contribute to company values.

Qualifications

• 3‑4 years’ experience in store/retail management.
• Strong budgeting skills.
• Experience in the retail trade.

Responsibilities

• Manage stock levels to mitigate risks and ensure adequate availability.
• Conduct compliance checks for adherence to policies.
• Enhance customer experiences through established processes.
• Lead the team to achieve store KPIs.

Skills

Excellent Communication

Interpersonal Skills

Problem-solving

Strong business acumen

Education

Grade: 12

Job description

Job Description

Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you're a dynamic, creative, and customer‑centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!

Responsibilities

Stock Management:

• Ensure that stock is accurately received and unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in‑store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Compliance Checks:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Implement Innovation initiatives from Head Office to delight our customers and improve in‑store processes.

Qualifications

• Grade: 12.
• 3‑4 Years’ experience in a store/retail management experience.
• Budgeting.
• Excellent Communication and interpersonal skills.
• Retail trade.
• Strong business acumen and problem‑solving skills.