Store Manager - Drive Sales & WOW Customer Experience

Toys R Us and Babies R Us South Africa; Gqeberha; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading toy retail company in Gqeberha seeks a dynamic Store Manager to ensure exceptional customer satisfaction and store performance. The ideal candidate will manage daily operations, lead staff, and achieve sales targets. Applicants should have at least three years of retail experience, including two years in a management role. Reliable transport for shift work is necessary. This position offers a competitive benefits package including bonuses and provident fund.

Benefits

Provident Fund

Discretionary Bonus

Incentive Bonus

Shrinkage Bonus

Sales Bonus

Qualifications

• Minimum 3 years' experience within a retail environment.
• At least 2 years' management experience.
• Reliable transport to work shifts.

Responsibilities

• Meet store sales targets and deliver excellent customer service.
• Manage, mentor, and lead staff to achieve sales growth.
• Ensure effective operations in accordance with company procedures.

Skills

Customer service excellence

Staff management

Sales strategy evaluation

Problem-solving

Education

Matric Certificate

Job description

A leading toy retail company in Gqeberha seeks a dynamic Store Manager to ensure exceptional customer satisfaction and store performance. The ideal candidate will manage daily operations, lead staff, and achieve sales targets. Applicants should have at least three years of retail experience, including two years in a management role. Reliable transport for shift work is necessary. This position offers a competitive benefits package including bonuses and provident fund.