Store Leader

Cape Union Mart International; Ermelo; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in Ermelo seeks an experienced Store Manager to drive sales and manage store operations. The role requires a minimum of 5 years in Store Management and 8 years in Retail, with experience in large retail environments. Key responsibilities include achieving sales targets, managing financial performance, and ensuring outstanding customer service. The ideal candidate should have strong leadership and relationship-building skills and proficiency in computer usage.

Qualifications

• Minimum of 5 years’ Store Management experience.
• Clear Criminal record.
• Ability to communicate effectively at all levels.

Responsibilities

• Achieve the annual sales budget.
• Manage financial aspects for store profitability.
• Deliver exceptional customer service.
• Ensure proper stock management and control.
• Implement company policies and procedures.

Skills

Microsoft – Computer Proficiency

Effective communication

Inspirational leadership

Relationship building

Adaptability

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements:

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more than R 20 million per annum.