Store Leader - Cape Union Mart - Brooklyn

Cape Union Mart Group; Pretoria; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading retail company in Pretoria seeks an experienced Store Manager to achieve sales budgets and manage store operations. Responsibilities include delivering exceptional customer service, stock management, and overseeing financial aspects for store profitability. The ideal candidate will have at least 5 years of Store Management experience and strong leadership skills. This position presents an opportunity to inspire and develop a team while ensuring the store meets its sales and operational goals.

Qualifications

• 5+ years of Store Management experience.
• 8+ years of Retail experience.
• Experience in managing high-turnover retail stores.

Responsibilities

• Achieve annual sales budget.
• Manage store financials for profitability.
• Ensure compliance with merchandising standards.
• Implement stock management to prevent loss.
• Deliver exceptional customer service.
• Lead and develop team members.

Skills

Leadership

Financial management

Customer service

Stock management

Communication

Tools

Microsoft Office

Job description

Duties And Responsibilities

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.